JoeSchofield
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Q: Health app size

My health app is over 1.7 GB.  How can this be?  I can't back up to iCloud because my back up size exceeds my available space.  upon researching I realized that the health app was taking up 1.7 GB of space.  Ideas?

Posted on Oct 25, 2014 5:14 AM

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JoeSchofield

Q: Health app size

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  • by JoeSchofield,

    JoeSchofield JoeSchofield Oct 27, 2014 4:44 AM in response to JoeSchofield
    Level 1 (0 points)
    Oct 27, 2014 4:44 AM in response to JoeSchofield

    Today it shows 1,9GB.  There is clearly some type of memory leak here.  Anyone  seen this?  How big is your Health app?

  • by tonefox,

    tonefox tonefox Oct 27, 2014 5:12 AM in response to JoeSchofield
    Level 6 (9,298 points)
    Oct 27, 2014 5:12 AM in response to JoeSchofield

    Is not your Health App accumulating data day to day? Steps taken and so on?  The ever increasing amount of data will be increasing the storage used by the app.

  • by JoeSchofield,

    JoeSchofield JoeSchofield Oct 27, 2014 9:34 AM in response to tonefox
    Level 1 (0 points)
    Oct 27, 2014 9:34 AM in response to tonefox

    Yes it the Health App is accumulating data day to day.


    Do you realize how much data 200MB difference is?

     

    The entire storage for the Withings App which stores ALL my health data in it is 97MB.    This includes steps, blood pressure, heart rate, sleep patterns, and weight. 

     

    Today the health app takes up 2.0 GB.  This is about 100MB per day.  Since yesterday, I've taken about 5000 steps, weighed once, measured my blood pressure and pulse once and accumulated sleep data.  All of this should take under 10 kbytes to store.

     

    There is a serious problem with either the Health App or the Withings App (the only app that syncs with it).

     

    So, yes, the data should increase, but by a lot less than 1% of what it is currently increasing per day.

  • by JoeSchofield,

    JoeSchofield JoeSchofield Oct 31, 2014 9:29 PM in response to JoeSchofield
    Level 1 (0 points)
    Oct 31, 2014 9:29 PM in response to JoeSchofield

    Now it is at 2.6 GB. 

     

    I have uninstalled the Withings App.

     

    Now the Health App exists with a broken link to the Withings App.  AND, it still contains 2.6GB of data.  Oh, and if I go into any of the various categories to turn off the ability to sync "weight" (for example), the health app locks up.

     

    This would probably be solved if I could just uninstall the health app, but it cannot be uninstalled.

     

    I haven't backed up in several days because the size of this health app and other backups exceeded my 5GB.  So, I really don't want to restore the phone.  The only think I can think of is to pay Apple for more cloud storage, backup, and restore, but then I think I'll have this 2.6GB of bogus data backed up.

     

    Any ideas? 

  • by JoeSchofield,Helpful

    JoeSchofield JoeSchofield Oct 31, 2014 10:02 PM in response to JoeSchofield
    Level 1 (0 points)
    Oct 31, 2014 10:02 PM in response to JoeSchofield

    Well, it's actually 2.8GB.

     

    There are three images that may I'd like to document here.

    IMG_3248.PNG

  • by JoeSchofield,

    JoeSchofield JoeSchofield Oct 31, 2014 10:03 PM in response to JoeSchofield
    Level 1 (0 points)
    Oct 31, 2014 10:03 PM in response to JoeSchofield

    Notice how that last Body Fat Slider is only moved over half way.  Then the app completely locks up.

  • by JoeSchofield,

    JoeSchofield JoeSchofield Oct 31, 2014 10:04 PM in response to JoeSchofield
    Level 1 (0 points)
    Oct 31, 2014 10:04 PM in response to JoeSchofield

    IMG_3250.PNG

  • by JoeSchofield,

    JoeSchofield JoeSchofield Oct 31, 2014 10:07 PM in response to JoeSchofield
    Level 1 (0 points)
    Oct 31, 2014 10:07 PM in response to JoeSchofield

    IMG_3249.PNG

    This last image just shows how it is odd for the Health App to retain knowledge of uninstalled applications.  Notice that the app icon is no longer valid.  Also, the name has changed from Withings to com.withings.wiScaleNG.

  • by olatualdi,

    olatualdi olatualdi Nov 9, 2014 7:11 AM in response to JoeSchofield
    Level 1 (0 points)
    Nov 9, 2014 7:11 AM in response to JoeSchofield

    Hi,

     

    I have the exact same problem.  Have you found any solutions?  I tried to restore all settings on the iPhone (thinking this would get rid of the Health App data) and was unable to reboot the phone.  I'm now restoring from an unencrypted backup (w/o Health App data).  We'll see if this works.  It seems that the problem is with the Withings Health Mate App, so I'm hesitant to try using this with the Health App until they issue an update. I just started using the Withings Pulse and  wonder if this had anything to do with the problem.  I noticed that the battery (in the pulse) was draining really quick on the pulse (w/in 4 days) - maybe it has something to do with the Health App problem (bloated app size)?

     

    I also had Strava linked to the Health App and had the same ghost issue as the Withings App when I removed it (the com... link remained).

     

    I also noticed another thread on this subject...  Health app hanging - Possible to wipe/reset?

  • by gujamin,

    gujamin gujamin Dec 15, 2014 4:30 PM in response to olatualdi
    Level 4 (1,042 points)
    Apple Watch
    Dec 15, 2014 4:30 PM in response to olatualdi

    Apple, there's a Radar for this: 18592490

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Dec 15, 2014 4:40 PM in response to gujamin
    Level 8 (38,305 points)
    Mac OS X
    Dec 15, 2014 4:40 PM in response to gujamin

    gujamin wrote:

     

    Apple, there's a Radar for this: 18592490

    Waste of time post. Apple isn't here. This is a user-to-user technical support forum.