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Oct 28, 2014 6:18 AM in response to Brownshergillby jeremy_v,Hi Brownshergill,
Thanks for visiting Apple Support Communities.
If you've forgotten your iCloud password, it is possible to reset it.
You may want to try these tips first, before resetting your password at the link below:
- Make sure that you're entering your entire Apple ID when you sign in (for example, if your Apple ID is username@me.com, make sure that you aren't trying to sign in with just “username”).
- Verify that the Caps Lock key is not enabled. All passwords are case sensitive.
- Make sure that you're using the correct iCloud-associated Apple ID and not a different Apple ID used for other services. For more information about having more than one Apple ID, refer to Using your Apple ID for Apple services.
- If needed, reset your Apple ID password at iforgot.apple.com.
From:
iCloud: Account troubleshooting
All the best,
Jeremy
- Make sure that you're entering your entire Apple ID when you sign in (for example, if your Apple ID is username@me.com, make sure that you aren't trying to sign in with just “username”).
