My mac is trying to restart but can't because a program refuses to quit (force quit). All other applications can't currently be reopened since the mac is trying to restart. How do I fix this?

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Level 1

9 points

My mac is trying to restart but can't because a program refuses to quit (force quit). All other applications can't currently be reopened since the mac is trying to restart. How do I fix this?

My MacBook Pro is trying to restart but can't because an application refuses to quit (force quit). Presently, no applications can be opened since the mac is currently trying to restart (Programs like Google Chrome, Apps store, etc...). Thus, I can't quit the the application through the Activity Monitor. The problem transpired when I had opened a program that wasn't responding and then tried to quit it. Not long after that I tried to install updates from the App store which brought about the restart procedure (I believe this is what brought about the restart procedure). All open programs were closed except for the one that wasn't responding. Now, the mac is apparently still trying to restart but can't since the program that wasn't responding can't be quit (I've already tried force quitting it in the "Force Quit Applications" window). How do I fix this?

MacBook Pro

OS X: 10.9.5 (Mavericks)

Processor: 2.6 GHz Intel Core i7

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Oct 25, 2014 1:47 PM

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Answer 1

The hatter

Level 9

61,031 points

Oct 25, 2014 2:28 PM in response to GRWinger

Do a SAFE BOOT.

Boot into Recovery Mode first and run Disk Utility: Repair Disk

Can you live without Google Chrome and Drive? your system will operate better if you can.

After doing the safe boot, turn off the items that you have set to auto launch.

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Answer 2

GRWinger Author

Level 1

9 points

Oct 26, 2014 8:46 AM in response to GRWinger

Unfortunately I didn't communicate what I was trying to communicate (my bad) as clearly as I hoped. My mac was in a state where it couldn't even shut down in the first place (to begin the restart sequence) due to the application that refused to force quit. Thus, I couldn't do a safe boot. If I held the power button, I would be prompted with the message that it was already trying to restart. Fortunately, after a while later, it decided to cancel the restart since the sequence had failed. However, the application is still not responding and I'm afraid if I try to shut down or restart, my computer will be in the same situation as before.

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