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iPhone saying it received a message or call yesterday when it was today

Iphone is receiving messages and calls and saying they were received yesterday when they were today

iPhone 4S, iOS 8.0.2

Posted on Oct 25, 2014 1:50 PM

Reply
1 reply

Oct 28, 2014 9:49 AM in response to clopz

Hi clopz,


Thanks for visiting Apple Support Communities.


It sounds like you are receiving calls and texts, but they are appearing as if they were received a day ago.


Many of the troubleshooting tips in this article can help resolve the behavior you're seeing:


iPhone: Troubleshooting issues making or receiving calls


I recommend trying these specific steps:

  • Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
  • Ensure that your software is up to date:
  • If the iPhone has a SIM card, reseat the SIM card.
  • If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
  • Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
  • Try to make or receive calls in another location.
  • Attempt to isolate to one network band:
    • If you're having the issue on LTE, disable LTE, if possible, and try again.
    • If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
  • Contact the carrier to check the following:
    • Your account is properly configured to use the specific iPhone that has the issue.
    • There are no localized service outages.
    • Your account doesn't have a billing-related block.
    • Your calls don't have errors on the carrier system.
  • Restore the phone as new.


If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.

Best Regards,

Jeremy

iPhone saying it received a message or call yesterday when it was today

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