security questions answers greyed out
ITunes is requestion I answer security questions, but it will not let me select the answer boxes and enter the answers. How do I make it allow me to answer the
questions?
iPad Mini, iOS 8.1
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User profile for user:
Matt_M.
User level:
Community Operations
Hey ianfromredlands,
Thanks for the question. I understand that you are experiencing issues setting up your security questions. Let’s see if you are able to set them up via our Apple ID website:
About Apple ID security questions
http://support.apple.com/kb/ht5665
Set up or change your security questions
- Go to My Apple ID (appleid.apple.com).
- Select “Manage your Apple ID” and sign in.
- Select “Password and Security” on the left side of the page.
- If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
- Choose your new security questions, then enter the answers.
- Add and verify a rescue email address, if that option is available.
- Click Save.
Thanks,
Matt M.