Q: lost password iMessages & facetimeon mac
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Oct 28, 2014 2:09 PMby jason269,Hi, Fredbug.
Thank you for using Apple Support Communities.
It sounds like you need to update the password for all of the services listed in the articles below.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H.
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Oct 28, 2014 9:20 PMby Fredbug,Jason,
thanks for the tips, but it did not help.
I changed my password for iCloud, AppleID, etc and typed in the same password in the popups for Facteime and iMessage, but they always came back and asked for a password again. Finally I canceled these popups cause I had other things to do.
Now when I try iMessages I get a message that I am not logged in faith my email-adress, and Jabber stays offline. When I try to login I get a popup that asks for a talk.google.com password. I never knew about jabber or tell.google.com so I tried several passwords but nothing works.
All of this happened on both my iMac and Macbook pro, I do not have an iPad or iPhone.
Freddy
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Nov 2, 2014 2:49 PMby jason269,Freddy,
I would recommend reaching out to us via the article below to further assist you with this issue.
Contact Apple for support and service
http://support.apple.com/kb/he57
-Jason H.
