Q: Blue screen

i have a 5 week old iPhone 6 plus everything worked perfect not a thing wrong with it, then IOS8.1 came available, I've updated my phone and ever since I have done so my phone restarts by itself and flashes a blue screen when closing apps, or switching through different apps, the airdrop button located in the bottom notification bar disappears (has 2 lines and a bunch of dots in its place) iI've tried everything to fix it but so far I've had no luck.

anyone wouldn't know what's going on with my phone would they?

iPhone 6 Plus, iOS 8.1

Posted on Oct 26, 2014 6:19 AM

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by griff w,

griff w Oct 29, 2014 6:36 AM in response to Kry5tal
Level 4 (3,496 points)

Oct 29, 2014 6:36 AM in response to Kry5tal

Hi there Kry5tal,

You may want to try restoring your phone as a new device as an initial troubleshooting step. The article below has more information on that process.

iOS: How to back up your data and set up your device as a new device

If the issues persist after restoring, you may need to conatact Apple. See the artilce below for more information.

iOS: Device unexpectedly restarts, displays Apple logo, or powers off

-Griff W.
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