HT201363: About Apple ID security questions

Learn about About Apple ID security questions
ells3211
Level 1 (0 points)

Q: How do you change security questions?

Recently got a new iphone and went onto the store to buy some music but it says I need to answer security questions. Can no longer remember the answers I put in for my last phone. when I log on to try and change my questions it doesn't give me the option of 'forgot the answers'

Any advice much appreciated!    

iPhone 5c, iOS 8.1

Posted on Oct 26, 2014 6:50 AM

Close
ells3211

Q: How do you change security questions?

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Oct 26, 2014 7:32 AM in response to ells3211
    Level 10 (312,003 points)
    Oct 26, 2014 7:32 AM in response to ells3211

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (115446)