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All replies
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Helpful answers
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Oct 26, 2014 6:38 AM in response to d@shby Diavonex,FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.
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Oct 26, 2014 6:51 AM in response to Diavonexby d@sh,Thanks for your quick reply
Tried what you suggested, but no picture of ITunes and plug on the iPad
A message appears in iTunes "iTunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes."
If I select restore, the latest iOS software downloads, but a message then says "The iPad could not be restored. An unknown error occurred (4014)"
Dave
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Oct 26, 2014 6:57 AM in response to d@shby Diavonex,It's also possible that your display is defective.
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Oct 26, 2014 7:03 AM in response to Diavonexby d@sh,I saw those error details. Doesn't help, other than put me in fear that my iPad is bricked...
Dave
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Oct 26, 2014 7:04 AM in response to Diavonexby d@sh,If the screen is dead, shouldn't I hear clicks when the smart cover is closed?
Dave
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Oct 26, 2014 7:07 AM in response to d@shby Diavonex,Suggest you let Apple have a look at your iPad.