You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

Reply
1,218 replies

Jan 7, 2015 12:37 PM in response to Garth1988

Right I was having the same issue when I brought the Air 2 in October. I had it swapped for another Air 2 and the replacement done the same thing. At this point, I have given up the idea of this iPad. I have decided to swap it for a Mini 3. Not bothered about the difference in screen size or the slightly less power it provides, so it suited me.


I do seem to be having quite a few issues with my Apple products of late. My iPhone 6 had the wifi issue (albeit now resolved) and my 2012 Mac Mini keeps crashing since installing Yosemite. Can't speak for others but my experiences lately has made me lose a bit of confidence in Apple. I never brought into the whole "it just works" nonsense but I expected more.


Hopefully, there is light at the end of the tunnel 🙂

Jan 7, 2015 1:04 PM in response to Garth1988

I bought an Air 2 WiFi 64GB Space Gray (week 44 build) right before Christmas as a gift to my family. It was purchased at Costco, because I love their no-hassle 90 Day return policy. I also purchased an original Air Refurb WiFi 128GB from Apple, just in case;-).


I was able to get the new to pop when I switched the EQ to Late Night, as Air8 mentioned, but that is the only time it's ever done it (thanks a lot, Air8!). I haven't used the Air 2 a lot since the week after Christmas, but it has never popped before or since I tried Air8's trick. Do you think this problem is likely to start happening the longer I have it, or is it "a good one" and will be pop free? Has anyone gotten a pop free Air 2 that started popping after they had it a while? Reason is today is the last day I can return the Air 1 refurb to Apple.

Jan 7, 2015 1:10 PM in response to RobS10

It's hard to say to be honest mate. I really hope you have but wouldn't put money on it. I brought the iPad Air 2 through John Lewis in the UK. When i returned the first faulty unit the customer service adviser said that they had received word from Apple that any iPads with this fault should be exchanged.


Funny that when I returned the 2nd unit, the person I spoke to said he was not aware of such communication between themselves and Apple.


My biggest concern with this iPad is that it seems like its quite a relevant issue (put it this way, this thread alone is nearly at 40 pages).


Does not seem that there is a fix, but if I was to have a wild GUESS, I would say it's a hardware fault.

Jan 7, 2015 1:43 PM in response to HappyHammer7

Agree, no one knows for sure ;-). Just hoping they did fix the issue before mine was manufactured, and the fact that it's not popping (except the one related to doing one specific thing I may never do) means it's going to be reliable, not a fragile device that may turn on me at a moments notice.


Again, do people who get one that doesn't pop once, in say a week after they buy it, find that it never does?

iPad air 2 pop noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.