Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by Tom70,

    Tom70 Tom70 Dec 12, 2014 6:32 PM in response to Garth1988
    Level 1 (5 points)
    Dec 12, 2014 6:32 PM in response to Garth1988

    Mine is now occasionally doing it when I get alerts as well. ios 8.1.2, battery 97% (not that I think this has anything to do with it).

  • by armharish,

    armharish armharish Dec 12, 2014 9:46 PM in response to andrestb
    Level 1 (0 points)
    Dec 12, 2014 9:46 PM in response to andrestb

    I have purchased a brand new IPAD AIR 2 64 GB WIFI+Cellular on this thanksgiving @ bestbuy. I see an issue with the product - when I plug in charger though I beeive its charging but it displays a message that it is not charging.

  • by Tom70,

    Tom70 Tom70 Dec 12, 2014 9:53 PM in response to armharish
    Level 1 (5 points)
    Dec 12, 2014 9:53 PM in response to armharish

    As this doesn't relate to the popping noise problem you should probably start a new topic, but while I'm here:-

    The iPad requires a 10W charger. Are you using the charger that came with the iPad? Does it have 10W printed on the label?

  • by psikofunkster,

    psikofunkster psikofunkster Dec 13, 2014 10:39 AM in response to Garth1988
    Level 1 (80 points)
    iPhone
    Dec 13, 2014 10:39 AM in response to Garth1988

    Today happened again 3 times in a row, when i clicked on the address bar and when in clicked on a search button twice (keyboard popping and the the noise too!).

     

    I'm pretty unhappy with this product i wish i hadn't bought it.

  • by rbrylawski,

    rbrylawski rbrylawski Dec 13, 2014 11:55 AM in response to psikofunkster
    Level 6 (11,941 points)
    Dec 13, 2014 11:55 AM in response to psikofunkster

    psikofunkster wrote:

     

    Today happened again 3 times in a row, when i clicked on the address bar and when in clicked on a search button twice (keyboard popping and the the noise too!).

     

    I'm pretty unhappy with this product i wish i hadn't bought it.

    Either take it back to Apple for a replacement, or sell it if it makes you unhappy.

  • by Doctor9fan,

    Doctor9fan Doctor9fan Dec 13, 2014 12:34 PM in response to psikofunkster
    Level 3 (662 points)
    iPhone
    Dec 13, 2014 12:34 PM in response to psikofunkster

    Out of curiosity does the popping sound only 'play' for those affected when touching the screen?

  • by Konbi,

    Konbi Konbi Dec 13, 2014 4:39 PM in response to Doctor9fan
    Level 1 (0 points)
    Dec 13, 2014 4:39 PM in response to Doctor9fan

    Doc,

    1. it happens randomly but mine did it a lot more as I touched the screen. I returned two sets each time Apple Genious Bar Techs stated it was a hardware issue. Some folks are saying Apple is denying the issue but if it is popping you should take it back (if you can). I have read several other sites as well stating the same issue. Some believe it is software others think it is a speaker issue and then some just believe it is a hardware issue Period.
  • by Shockvalue1,

    Shockvalue1 Shockvalue1 Dec 13, 2014 5:03 PM in response to Konbi
    Level 1 (0 points)
    Dec 13, 2014 5:03 PM in response to Konbi

    I find it hard to tell where the sound is coming from. Not sure whether its through the speaker or from the body of the machine. It happens so quickly and randomly that you're not really focused when it happens. If it is from the electronics (like a capacitor discharge) then Apple need to look at it pronto. The longer it takes, the more speculation about the cause (for better or worse).

     

    Doctorr9fan: It does appear to require a screen touching action by the user to produce it (opening an app, clicking search bar  etc)

  • by Mr. Fazookus,

    Mr. Fazookus Mr. Fazookus Dec 13, 2014 5:54 PM in response to Shockvalue1
    Level 1 (40 points)
    Dec 13, 2014 5:54 PM in response to Shockvalue1

    Roughly 1.3 million messages ago I believe it was determined that it was through the speakers.  I've actually felt it it was so loud and I believe people have heard it through headphones.

     

    I could be wrong though I've tried to keep current here.

  • by psikofunkster,

    psikofunkster psikofunkster Dec 13, 2014 9:31 PM in response to rbrylawski
    Level 1 (80 points)
    iPhone
    Dec 13, 2014 9:31 PM in response to rbrylawski

    Wow and you are here for helping others right...sigh do you want a thanks too? Greedy.....

     

    As a i already stated Apple Mexico dont replace "issues" like this,  when you take it to the apple mexican brainers they return you the device saying it has absolutely nothing.

     

    About selling it i have a thing called integrity and id never sell to another person a faulty product like this but if you insist ii can sell it to you + gonna make you happy.

  • by psikofunkster,

    psikofunkster psikofunkster Dec 13, 2014 9:30 PM in response to Doctor9fan
    Level 1 (80 points)
    iPhone
    Dec 13, 2014 9:30 PM in response to Doctor9fan

    Id say yes. Im not an apple engineer but i dont feel the sound comes from the speakers id say it comes from the back of the device, the battery or even worst the screen.

     

    whe im using headphones i havent hear it through them but can feel it with my hands,

  • by danielfromport elizabeth,

    danielfromport elizabeth danielfromport elizabeth Dec 14, 2014 1:20 AM in response to Garth1988
    Level 1 (4 points)
    iPhone
    Dec 14, 2014 1:20 AM in response to Garth1988

    I am having the same issue with my 128GB WiFi model purchased in South Africa.  It is very random and does not happen every day. Sometimes it can go almost a week without popping.

     

    For me the popping only happens when I click on a link or the back button in the Tweetbot iPad app. I've never had it anywhere else.

  • by Doctor9fan,

    Doctor9fan Doctor9fan Dec 14, 2014 5:29 AM in response to Konbi
    Level 3 (662 points)
    iPhone
    Dec 14, 2014 5:29 AM in response to Konbi

    I assume that it isn't a setting for touchscreen or keyboard clicks so yes it does sound like a hardware/software issue.

    I Hope there's a solution for all affected.

  • by alicepattinson,

    alicepattinson alicepattinson Dec 14, 2014 6:11 AM in response to Garth1988
    Level 1 (45 points)
    Dec 14, 2014 6:11 AM in response to Garth1988

    You can set it on your settings. Try to explore more on your device.

  • by rbrylawski,

    rbrylawski rbrylawski Dec 14, 2014 6:51 AM in response to psikofunkster
    Level 6 (11,941 points)
    Dec 14, 2014 6:51 AM in response to psikofunkster

    psikofunkster wrote:

     

    Wow and you are here for helping others right...sigh do you want a thanks too? Greedy.....

     

    As a i already stated Apple Mexico dont replace "issues" like this,  when you take it to the apple mexican brainers they return you the device saying it has absolutely nothing.

     

    About selling it i have a thing called integrity and id never sell to another person a faulty product like this but if you insist ii can sell it to you + gonna make you happy.

    The advice I offered, is the ONLY advice anyone here can offer.  You didn't ask a question.  You basically said, it keeps happening and you're unhappy you bought your iPad.  There's no setting anyone can tell you to change.  And since none of us can resolve this for you, your only options are as follows:

     

    1.  If it's hardware, return it for exchange or sell it.  If the store won't help you, call Apple Customer Support and elevate your issue.

    2.  If it's software, wait for Apple to release an update which will hopefully help you.

     

    Otherwise, you can complain if it makes you feel better, but no one here can fix this issue for you or for themselves for that matter.  

     

    And no it wouldn't make me happy to purchase your iPad.  Mine has no popping sound issues.  And I am sorry the one you have does and that it makes you unhappy.

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