Q: iPad air 2 pop noise

No, cash.

It's a serious problem for me cause nobody at Apple i've been talking to have accepted this problem as an issue for them it doesn't exist. They device works fine except for this pop which sometimes feel like the device is gonna exploit...

Then you just need to keep calling Customer Support until you get someone who will help you.

Gonna give another try right now demaning for a replacement but i found that pretty prettty difficult this is Mexico not NY.

Good luck. 

hey am i allowed to post youtube links here? (problem related of course).

There's nothing against doing it as long as it's not inflammatory, or derogatory.

This exemplifies my problematic, not my video though:

https://www.youtube.com/watch?v=gDHeqvSZqX0

I talked with a supervisor this time, he was not aware about this issue and he asked me to be in contact next Wednesday. What i really want is a brand new replacement (without the issue of course), if they say we are gonna try to fix it....nahh i'm not gonna leave it then.

A user on that video wrote this: Sounds like that new glare free screen is developing static electricity.

I don't know if he is right or wrong though.

Can you make your own video with the popping sound with your own iPad?  That would help you with Customer Support.

They told me that, sadly i can't replicate it at will. it has happend on different ocassions: while using safari, while reading and ebook even while closing the ipad air smart case.

They told you?  Can you get it to happen while recording a youtube video.  If you can, record it and share it with Customer Support.

I can't replicate it at will. It's pretty random for me.

Tried to do what the youtube video guy is doing but nothing happened.

Open Spotlight Search (swipe down with one finger somewhere on the screen to open it). When the keyboard comes up, press the microphone button for voice input. A sound will be played. Now tap on the screen to close keyboard and Spotlight. Repeat this until you hear a pop before the keyboard sound is played.

I had three iPad Air 2s (Wi-fi, Black, 128 GB) in the last two months. I bought the first one at Best Buy on November 7th and it was making popping noises at least once a day since I took it out of the box. A week later (November 14th), I exchanged it for a new model and it worked well for a week until it popped too. In fact, it popped even when it was closed before the email chime. I was able to talk with a senior adviser at Apple on this model and she said she would help if I encountered this issue again. I tried to call her twice and she never answered, which prompted me to exchange it for another model on December 12th. I heard it pop yesterday when I was on Safari (I hardly used it)!

I feel very disappointed and frustrated about this issue. If my three iPads were doing this, then it's likely that all iPad Air 2s are having this issue and people do not recognize it. I'm going to have another phone call with Apple today and I hope that Apple can help. Otherwise, I am seriously going to return it for a full refund and buying the older iPad Air model instead. I wish that Apple can understand what's going on and fix this as soon as possible.

If you got it on december 12th the production week could be late november or even early december. Well, after 3 months in production still the same problem and they can't fix it?

I'm disappointed too because it's a nice piece of technology otherwise.

Air8 wrote:

 

Open Spotlight Search (swipe down with one finger somewhere on the screen to open it). When the keyboard comes up, press the microphone button for voice input. A sound will be played. Now tap on the screen to close keyboard and Spotlight. Repeat this until you hear a pop before the keyboard sound is played.

Thanks, at least i reproduced the issue twice.

I'm really disappointed, last night when i spoke to an Apple Supervisor and sent him the youtube video posted above he referred to that person as "playing" with the device. Playing? really?

Also so far Apple has NOT offer me a replacement but only a trying to "fix" it, how are they gonna fix something they don't recognize? I'm not gonna accept a possible "fix" as a solution either, i won't be the latino american guinea pig here, people in the States are getting new replacements nothing more nothing less.

Let's see next Wednesday....