Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by TP1999,

    TP1999 TP1999 Jan 28, 2015 8:36 AM in response to marcofromsolarolo
    Level 1 (4 points)
    Apple Watch
    Jan 28, 2015 8:36 AM in response to marcofromsolarolo

    Why do you think that it is a hardware issue?

  • by WR-Ohio,

    WR-Ohio WR-Ohio Jan 28, 2015 10:12 AM in response to TP1999
    Level 1 (0 points)
    Jan 28, 2015 10:12 AM in response to TP1999

    I'm not sure if it is hardware or software, but static discharge, arcing, and clipping have a very high probability of damaging the hardware if these issues are caused by software issues

  • by SergZak,

    SergZak SergZak Jan 28, 2015 10:53 AM in response to WR-Ohio
    Level 5 (7,375 points)
    iPad
    Jan 28, 2015 10:53 AM in response to WR-Ohio

    Agreed. "Speaker pop" is well known in the home audio, pro audio, and to virtually any musician using amplification. Many types of circuitry have been developed to eliminate or minimize these pops. Regardless of how the pop is actually created, the speaker itself is prone to being damaged since it is what is actually creating the audible pop sound. It's a speaker after all. It's sole purpose is in fact to create sound, even if it is a pop sound generated by faulty circuitry elsewhere in the system. If you drive the speaker to it's physical extents for a prolonged period of time, damage to the speaker can occur. Going by what I've been reading, the pop is quite loud so this may be the type of damage that may be occurring. As to if the damage will be noticeable to the user remains to be seen. Since the pop sound is sporadic, the damage may be minimized & may not even be a factor.

     

    The fact is that speakers are popping when they should not be. I've owned many, many iDevices in the past (but not the Air 2) and I've never heard any type of random popping at all. This popping issue needs to be addressed.

  • by David Bedford,

    David Bedford David Bedford Jan 28, 2015 11:42 AM in response to WR-Ohio
    Level 1 (115 points)
    iPad
    Jan 28, 2015 11:42 AM in response to WR-Ohio

    Electrostatic dischathe is a hardware issue..... Which I think it is.... But I have no other side effects.

  • by WR-Ohio,

    WR-Ohio WR-Ohio Jan 28, 2015 1:10 PM in response to David Bedford
    Level 1 (0 points)
    Jan 28, 2015 1:10 PM in response to David Bedford

    Electrostatic discharge (or ESD in the electronics industry) is very dangerous to IC's/MicroChips even at very small levels (can not hear or feel). ESD can cause damage to these components that is not noticeable at first, but will become what is known as 'latent' failures down the road which can lead to device failure. Electronic manufacturing companies spend a lot of money and time to eliminate ESD while building the device, if it is important in manufacturing, it is important in the device it self. Clipping could be a hardware or software issue, but is also prone to damage to the speakers and possible the amplification components, which will then be a hardware failure caused by faulty software. If any type of arcing is happening inside the device (causing the popping in the amplification circuits or speakers), component failure is imminent.


  • by TP1999,

    TP1999 TP1999 Jan 28, 2015 1:36 PM in response to WR-Ohio
    Level 1 (4 points)
    Apple Watch
    Jan 28, 2015 1:36 PM in response to WR-Ohio

    There is a Workaround!!!

     

    Just disable keyboard sounds in settings and restart the iPad

     

    Hope it will help you

  • by TP1999,

    TP1999 TP1999 Jan 28, 2015 1:42 PM in response to TP1999
    Level 1 (4 points)
    Apple Watch
    Jan 28, 2015 1:42 PM in response to TP1999

    Because as said my problem was, that when i restarted the iPad normally and then hit the passcode numbers the strange poping came and after that, the sound didn't work anymore.

     

    After disableling keyboard sounds in settings -> sounds -> keyboard sounds - and a restart - everything works from the beginning of unlocking the iPad

     

    Let me know if it helped someone.

  • by Air8,

    Air8 Air8 Jan 29, 2015 12:28 PM in response to TP1999
    Level 1 (0 points)
    Jan 29, 2015 12:28 PM in response to TP1999

    Unfortunately this isn't a complete workaround. That way you get rid of the pops when the keyboard comes up but you'll still get pops in other apps. I just had a loud pop while starting the playback of a Youtube video.

  • by DocHollywood,

    DocHollywood DocHollywood Jan 29, 2015 2:11 PM in response to Air8
    Level 1 (0 points)
    Jan 29, 2015 2:11 PM in response to Air8

    A interesting interim report:

     

    I have a similar problem with my iMac (Late 2013, 3,2 GHz, Fusion Drive, 16 GB RAM, OS X 10.10.2) which I bought in December 2014 (snap crackle pop noices from iMac 27).

  • by -Architecton-,

    -Architecton- -Architecton- Jan 30, 2015 4:08 AM in response to Garth1988
    Level 1 (0 points)
    Jan 30, 2015 4:08 AM in response to Garth1988

    UPDATE

     

    Apple sent me a replacement unit which I declined to accept as it was REFURBISHED... If I wanted a used iPad I would have bought a used iPad!

     

    With no solution in sight I ve decided to sell my iPad on eBay and be done with it! I know that i'll lose a bit of money but at least I have learned my lesson.

     

    Good luck everyone and I trully wish that this problem is somehow fixed/patched or that you all get new replacements!

  • by TP1999,

    TP1999 TP1999 Jan 30, 2015 4:27 AM in response to Air8
    Level 1 (4 points)
    Apple Watch
    Jan 30, 2015 4:27 AM in response to Air8

    It's definitely a software bug ...

     

    Because my iPad does only pop when I restart it and type in the pass code or after I clicked in a text input field

    Otherwise there is no issue with poping on my iPad Air 2

     

    You should try it

  • by -Architecton-,

    -Architecton- -Architecton- Jan 30, 2015 4:56 AM in response to TP1999
    Level 1 (0 points)
    Jan 30, 2015 4:56 AM in response to TP1999

    I doubt it is just software. This issue was first reported in October and the problem still appears in units built during week 50 (mid December). It only seems to affect a very small number of units however or we would have heard widespread panic all over the web. Apple support are refusing to officialy acknowledge the issue, offering refurbished units as replacement.

     

    Unless you don't mind the popping sound or fear that it might get worse with time, i'd recommend you take it back for a replacement/refund.

  • by RobS10,

    RobS10 RobS10 Jan 30, 2015 4:57 AM in response to -Architecton-
    Level 1 (4 points)
    iTunes
    Jan 30, 2015 4:57 AM in response to -Architecton-

    -Architecton- wrote:

     

    UPDATE

     

    Apple sent me a replacement unit which I declined to accept as it was REFURBISHED... If I wanted a used iPad I would have bought a used iPad!

     

    With no solution in sight I ve decided to sell my iPad on eBay and be done with it! I know that i'll lose a bit of money but at least I have learned my lesson.

     

    Good luck everyone and I trully wish that this problem is somehow fixed/patched or that you all get new replacements!

    A refurb might have been worth a try, since from what I hear, they're tested a lot more vigorously than new ones ;-).

  • by RobS10,

    RobS10 RobS10 Jan 30, 2015 5:00 AM in response to -Architecton-
    Level 1 (4 points)
    iTunes
    Jan 30, 2015 5:00 AM in response to -Architecton-

    -Architecton- wrote:

     

    I doubt it is just software. This issue was first reported in October and the problem still appears in units built during week 50 (mid December). It only seems to affect a very small number of units however or we would have heard widespread panic all over the web. Apple support are refusing to officialy acknowledge the issue, offering refurbished units as replacement.

     

    Unless you don't mind the popping sound or fear that it might get worse with time, i'd recommend you take it back for a replacement/refund.

    Agree on how widespread this might be. A couple other forums I asked on had no knowledge of the problem. This thread seems like a Black Hole that is sucking in all the iPop Pad problem questions

  • by -Architecton-,

    -Architecton- -Architecton- Jan 30, 2015 5:03 AM in response to RobS10
    Level 1 (0 points)
    Jan 30, 2015 5:03 AM in response to RobS10

    That's exactly what the Apple rep said on the phone. Filled me with confidence about buying Apple products again in the future... NOT!

     

    Seriously though, that was unacceptable. it's more or less what you'd expect to hear from a sleazy used car salesman....

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