Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by Tscherb ,

    Tscherb Tscherb Feb 9, 2015 11:38 AM in response to Garth1988
    Level 1 (0 points)
    Feb 9, 2015 11:38 AM in response to Garth1988

    So  8.1.3 solves not the Problem? 

    Seems to be a hardware/software problem such as Alphacatt describes.

  • by David Bedford,

    David Bedford David Bedford Feb 9, 2015 11:45 AM in response to Tscherb
    Level 1 (115 points)
    iPad
    Feb 9, 2015 11:45 AM in response to Tscherb

    Well it hardware running software so I guess you have hit the nail right on the head Tscherb !

     

     

    Owner of a popping iPad !

  • by ZANKU,

    ZANKU ZANKU Feb 9, 2015 6:12 PM in response to Tscherb
    Level 1 (0 points)
    Feb 9, 2015 6:12 PM in response to Tscherb

    There is a quick way to test the iPad in the presence of noise pop http://www.youtube.com/watch?v=2Ug1MLqfJA8


    But I did not stop and went on.And did the same,only with iPhone 5C http://www.youtube.com/watch?v=BdFzdNz75I8 and part 2 http://www.youtube.com/watch?v=qNMJUWIuQNY


    P.S.I think this proves a problem in iOS 8

  • by Morac,

    Morac Morac Feb 9, 2015 9:43 PM in response to ZANKU
    Level 1 (133 points)
    iCloud
    Feb 9, 2015 9:43 PM in response to ZANKU

    That's very interesting. While I couldn't exactly reproduce what you saw, I did see something odd on the sound settings page.  I have the "change with buttons" option on.  When I did the ringer test I moved the ringer volume all the way up to the top.  I then started toggling the keyboard click off and on.  The click noise did seem louder at first, but got quieter and I noticed that the ringer volune was moving down on it's own.  It stopped at around 10% volume which was around what the music playback volume was.  I repeated this a few times and then turned "change with buttons" off and could no longer reproduce it.  Unfortunately I still couldn't reproduce it when I toggled it back on, so I have no idea what's going on.

     

    I will say the loud pop does sound like a loud keyboard click at times, but the pop occurs at times when the keyboard click normally isn't sounding, like opening apps and the like.  It may or may not be related.

  • by ZANKU,

    ZANKU ZANKU Feb 9, 2015 11:47 PM in response to Morac
    Level 1 (0 points)
    Feb 9, 2015 11:47 PM in response to Morac

    Similarly.In this regard, I've done some more material.

     

    iPad Air 2 Part 3 http://www.youtube.com/watch?v=np10FQbWtSI

     

    iPhone 5C Part 3 http://www.youtube.com/watch?v=XPYnRZfWQZw

     

    But a crack happened instead of cotton.Since I closed tuning, a crack did not recur.iPad Air 2 Part 3 v.2 http://www.youtube.com/watch?v=5VutQOPSzxA

     

    P.S.I ask to forgive my knowledge English.I write through interpreter.In Russia many people ran into the same problem.

  • by Air8,

    Air8 Air8 Feb 10, 2015 10:57 AM in response to ZANKU
    Level 1 (0 points)
    Feb 10, 2015 10:57 AM in response to ZANKU

    When I try this I'm getting a loud click that sounds like the usual keyboard click at very high volume. In my opinion it doesn't sound like the random pop which sounds more like a static discharge.

  • by ToastyFlake,

    ToastyFlake ToastyFlake Feb 10, 2015 12:09 PM in response to Air8
    Level 1 (44 points)
    Feb 10, 2015 12:09 PM in response to Air8

    I agree Air 8. I did this on my Air 2 and 6+ and it does sound like a loud keyboard click, not the same as the pop that plagued my previous Air 2. That sound was much more disconcerting.

  • by Tscherb ,

    Tscherb Tscherb Feb 10, 2015 1:34 PM in response to Garth1988
    Level 1 (0 points)
    Feb 10, 2015 1:34 PM in response to Garth1988

    POP Noise @ 00:11 + 00:24 @ 88% battery

    Ver: 8.1.3

    Taken immediately after restore factory settings with Itunes

    +set up as new Ipad

    https://www.youtube.com/watch?v=vPDScof5uCc&feature=youtu.be

  • by sanke1,

    sanke1 sanke1 Feb 11, 2015 6:17 AM in response to ZANKU
    Level 1 (0 points)
    Feb 11, 2015 6:17 AM in response to ZANKU

    My previously popping Air 2 has not popped in 2 days after updating it to 8.3 Beta 1.

     

    But it introduces new bugs in UI.

  • by Air8,

    Air8 Air8 Feb 11, 2015 10:32 AM in response to sanke1
    Level 1 (0 points)
    Feb 11, 2015 10:32 AM in response to sanke1

    With keyboard clicks enabled while doing the 'dangerous' things like repeatedly tapping the URL bar in Safari or opening Spotlight search?

  • by Tscherb ,

    Tscherb Tscherb Feb 11, 2015 11:19 AM in response to Garth1988
    Level 1 (0 points)
    Feb 11, 2015 11:19 AM in response to Garth1988

    Keyboard clicks were enabled while doing the dangerous thing. I felt very ridiculous here. But 'm just a technique hypochondriac.

    Mysteriously the pop occurs often at 88% & 89%.

  • by David Bedford,

    David Bedford David Bedford Feb 11, 2015 11:23 AM in response to Tscherb
    Level 1 (115 points)
    iPad
    Feb 11, 2015 11:23 AM in response to Tscherb

    Do you still get the clicking if you install a non Aple keyboard ?

  • by Tscherb ,

    Tscherb Tscherb Feb 11, 2015 11:38 AM in response to David Bedford
    Level 1 (0 points)
    Feb 11, 2015 11:38 AM in response to David Bedford

    I have not tried it yet David. The Video was made immediately after the reset with Itunes with all standard settings!

     

    And also various other reports describe the "POP" at 88-89%.

    With my modest technical understanding I can only imagine that each Ipad Air 2 pops at 88-89% if you provoked it.

    Next week I get a replacement unit and will see.

     

    Sorry for my englisch i'am from Germany.

  • by t.david8763,

    t.david8763 t.david8763 Feb 12, 2015 4:40 PM in response to Tscherb
    Level 1 (0 points)
    Feb 12, 2015 4:40 PM in response to Tscherb

    I too have had this problem. Declined to accept replacement as it was a refurbished unit with cosmetic damage. However after restoring, and turning off keyboard clicks, I have yet to hear a pop (day 3). Hoping this is a software issue relating to the keyboard...seeing the "pop" replicated on the iPhone 5 is a promising siign.

  • by Mythtery,

    Mythtery Mythtery Feb 12, 2015 7:49 PM in response to Garth1988
    Level 1 (42 points)
    Feb 12, 2015 7:49 PM in response to Garth1988

    Try backing up your iPad Air 2, resetting it ( Settings > General > Reset > Erase All Contents and Settings ) and selecting "Set up as New iPad" when prompted to restore a previous backup.

     

    Why?:

     

    My original iPad Air 2 had the same problem. That is:

     

    • Very loud popping sound, irrespective of volume settings.
    • Typically occurs at the first sound output after powering on / restarting the iPad.
    • Occured following 1 in 3 power ups / restarts, but can also occur after prolonged use.
    • No sound after the popping sound until the iPad is restarted.

     

    Apple (UK) were fairly good, offering an identical replacement, which I accepted.


    However, once I'd restored my iCloud backup, the replacement iPad exhibited the exact same problem in every single respect. I was pretty much resigned to returning the iPad Air 2 for another replacement or refund, but thought I should at least try to reproduce the problem in the same circumstances that Apple's repair specialists would use. That is, devoid of any backup legacy.


    I reset my iPad ( Settings > General > Reset > Erase All Contents and Settings ) and selected "Set up as a New iPad". I then manually configured the iPad as I would normally have it set up. The result was no sound problems (which explains why some people are finding Apple unable to recreate the problem).  I have since  installed just a few trusted (commercial) apps from my AppStore purchases.


    I have yet to experience a single popping sound in the 3 days since, despite provoking it with frequent restarts. This leads me to believe that either my iCloud backup (originally created on an iPad 3, since updated by my iPad Air 2) either had some form of corruption / incompatibility, or perhaps one of the previously installed apps had tampered with the sound library.


    Suspecting the iCloud backup formerly used on my iPad Air 2, I then restored it onto my iPad 3. The result: While my iPad 3 experienced no loud popping sounds, sound output was often distorted (at normal volume) roughly 1 in 3 restarts. Restoring an earlier iPad 3 backup (i.e. one never updated by my iPad Air 2) returned my iPad 3 back to normal, error-free behaviour.


    So, while I'm not entirely ruling out hardware issues, I now strongly suspect the problem is rooted in incompatible / corrupt backups (possibly created on older iOS devices) and / or resulting from installing specific apps fiddling with the sound library (although I have yet to determine a likely culprit).


    --


    Incidentally, it's a good idea to test your iPad Air 2's sound by playing a short, quiet sample IMMEDIATELY after restarting your iPad. I use Settings > Sounds > TextTone > Note. The reason: If the sound glitches while playing a long, highly saturated sample (e.g. many of the apple ringtones), the resultant pop may well be prolongued, very loud and destorted rendition of the intended sample. As such the longer sample will be more likely to cause damage to the speaker.


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