Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by David Bedford,

    David Bedford David Bedford Feb 19, 2015 6:41 AM in response to psikofunkster
    Level 1 (115 points)
    iPad
    Feb 19, 2015 6:41 AM in response to psikofunkster

    Over  the 56 screens how many guys have really complained? And notice no female purchasers, is it because men always look for faults and are only happy when they find something....now I'm off to listen to some pop music..  

  • by psikofunkster,

    psikofunkster psikofunkster Feb 19, 2015 8:51 AM in response to Garth1988
    Level 1 (80 points)
    iPhone
    Feb 19, 2015 8:51 AM in response to Garth1988

    Some people here commented they got up to 3 different replacements from Apple, were they brand new sealed boxes or "refurbished"?  Tha Apple representative swears to me that Apple doesn't give brand new boxes on exchange only opened tested devices.

  • by BMWKante,

    BMWKante BMWKante Feb 19, 2015 12:39 PM in response to psikofunkster
    Level 1 (0 points)
    Feb 19, 2015 12:39 PM in response to psikofunkster

    2 nd replacement same Problem. Battery above 80 % increase the number of pops

  • by Tscherb ,

    Tscherb Tscherb Feb 19, 2015 12:53 PM in response to Tscherb
    Level 1 (0 points)
    Feb 19, 2015 12:53 PM in response to Tscherb

    Have received today my second replacement from the Apple Store.

    Both production week 42

     

    Conclusion: Pops

     

    I will not shake the feeling specifically at the Safari method each Air 2 will pop.

    Provided battery status high

    Keyboard sound on

  • by BMWKante,

    BMWKante BMWKante Feb 19, 2015 12:58 PM in response to Tscherb
    Level 1 (0 points)
    Feb 19, 2015 12:58 PM in response to Tscherb

    what does safari mehod mean

  • by Tscherb ,

    Tscherb Tscherb Feb 19, 2015 1:03 PM in response to BMWKante
    Level 1 (0 points)
    Feb 19, 2015 1:03 PM in response to BMWKante
  • by Tscherb ,

    Tscherb Tscherb Feb 19, 2015 1:31 PM in response to Tscherb
    Level 1 (0 points)
    Feb 19, 2015 1:31 PM in response to Tscherb

    Of course, pop my devices not only during the "Safari method". At the beginning of the play a Vodeo or the Close/Open Smart Cover...

    For me with this method, it can, however, provoke best.

    This think in setting with ring tones and presets is anorher matter, and certainly a Software Problem.

    The turn off the keypad tones fixes the problem tells me it must be a software problem. But then takes each Ipad Air 2 pops I can not imagine

  • by Tscherb ,

    Tscherb Tscherb Feb 20, 2015 7:17 AM in response to raficab
    Level 1 (0 points)
    Feb 20, 2015 7:17 AM in response to raficab
    A question for you Raficab . You 've got eyes exchanged the unit some time ago. Is it free of symptoms until today ?
  • by BMWKante,

    BMWKante BMWKante Feb 23, 2015 2:01 AM in response to Tscherb
    Level 1 (0 points)
    Feb 23, 2015 2:01 AM in response to Tscherb

    received today from Apple

     

    ...there will be a software update which should solve the problem....

    ...an exchange is not recommended would not solve the problem....

     

    original mail was longer but in german, so I translated only the important content

     

    regards

  • by Tscherb ,

    Tscherb Tscherb Feb 23, 2015 4:35 AM in response to BMWKante
    Level 1 (0 points)
    Feb 23, 2015 4:35 AM in response to BMWKante

    Oha das ist ja mal eine interessante Information. Könntest du den Inhalt hier trotzdem einmal veröffentlichen?!

    Zur Not einmal durch den Übersetzer jagen. Wäre sicher hilfreich.

     

    Vielen Dank für die Info.

  • by Fridu,

    Fridu Fridu Feb 23, 2015 6:21 AM in response to Tscherb
    Level 1 (0 points)
    Feb 23, 2015 6:21 AM in response to Tscherb

    Mine is now in the reparature center in the Netherlands. He started to have popup noises after upgrade to the newest software. Had never had them before. 2 weeks later sound crashed totally. No sound anymore in speaker beside sometimes a popup noise. No sound in Blutooth headset, only a loud constant noise. But still normal sound in the headset from apple. They told me that there must be something broken. So will get it back in about a week. Then we will see, hope the patch comes also soon.

  • by BMWKante,

    BMWKante BMWKante Feb 23, 2015 6:31 AM in response to Tscherb
    Level 1 (0 points)
    Feb 23, 2015 6:31 AM in response to Tscherb

    Hi

     

    orignal german text

     

    Also meine Kollegen habe ähnliche Meldungen zu diesem Verhalten bekommen

    und untersuchen das Problem eingehend.

    Ein Austausch des Gerätes ist nicht erforderlich und löst das Problem nicht.

    Es wird ein Software-Update geben welches den Fehler behebt.

     

    Google Translation

    So my colleagues have received similar messages to this behavior and

    depth investigation of the problem.

    A replacement of the device is not required and does not solve the problem.

    There will be a software update that fixes the problem.

     

     

  • by Air8,

    Air8 Air8 Feb 23, 2015 11:51 AM in response to BMWKante
    Level 1 (0 points)
    Feb 23, 2015 11:51 AM in response to BMWKante

    Interesting info, BMWKante.

    It's a pity they didn't mention when the fix will be released but at least they confirmed the problem can be solved in software.

  • by psikofunkster,

    psikofunkster psikofunkster Feb 23, 2015 6:46 PM in response to BMWKante
    Level 1 (80 points)
    iPhone
    Feb 23, 2015 6:46 PM in response to BMWKante

    BMWKante wrote:

     

    Hi

     

    orignal german text

     

    Also meine Kollegen habe ähnliche Meldungen zu diesem Verhalten bekommen

    und untersuchen das Problem eingehend.

    Ein Austausch des Gerätes ist nicht erforderlich und löst das Problem nicht.

    Es wird ein Software-Update geben welches den Fehler behebt.

     

    Google Translation

    So my colleagues have received similar messages to this behavior and

    depth investigation of the problem.

    A replacement of the device is not required and does not solve the problem.

    There will be a software update that fixes the problem.

     

     

    I don't want to be negative, i want this also to be solved but...

     

    1) The issue was reported first as far back as October 2014, since then more than 4 months have passed and no fix was issued.

    2) Some people here have affirmed they don't have an issue with their ipads so....this might be a hardware problem not software.

    3) In my very very personal opinion yes,  all the ipads are affected definitely as i already said before, glad to find other people who thinks like me.

     

    But lets wait..

  • by RobS10,

    RobS10 RobS10 Feb 24, 2015 5:16 AM in response to psikofunkster
    Level 1 (4 points)
    iTunes
    Feb 24, 2015 5:16 AM in response to psikofunkster

    psikofunkster wrote:

     

    BMWKante wrote:

     

    Hi

     

    orignal german text

     

    Also meine Kollegen habe ähnliche Meldungen zu diesem Verhalten bekommen

    und untersuchen das Problem eingehend.

    Ein Austausch des Gerätes ist nicht erforderlich und löst das Problem nicht.

    Es wird ein Software-Update geben welches den Fehler behebt.

     

    Google Translation

    So my colleagues have received similar messages to this behavior and

    depth investigation of the problem.

    A replacement of the device is not required and does not solve the problem.

    There will be a software update that fixes the problem.

     

     

    I don't want to be negative, i want this also to be solved but...

     

    1) The issue was reported first as far back as October 2014, since then more than 4 months have passed and no fix was issued.

    2) Some people here have affirmed they don't have an issue with their ipads so....this might be a hardware problem not software.

    3) In my very very personal opinion yes,  all the ipads are affected definitely as i already said before, glad to find other people who thinks like me.

     

    But lets wait..

    Not to be a PITA, but doesn't #2 conflict with #3?

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