Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by -Architecton-,

    -Architecton- -Architecton- Mar 4, 2015 5:03 PM in response to Tallaron
    Level 1 (0 points)
    Mar 4, 2015 5:03 PM in response to Tallaron

    That's because none of the replacement units you were given were new. Apple does not officially acknowledge the issue and therefore all iPops that get returned are wiped, put in brown boxes and thrown at those who chose to accept refurbished units as replacement. I dunno, maybe the problem can be remedied with a software update like 8.2 that will come out in a few days.

     

    If not ,you should expect an announcement from Apple 3 or 4 years from now, offering to repair the affected units at no additional cost just as they did with the 2011 MBPs ...a couple of weeks ago!!

  • by Tallaron,

    Tallaron Tallaron Mar 4, 2015 7:41 PM in response to -Architecton-
    Level 1 (0 points)
    Mar 4, 2015 7:41 PM in response to -Architecton-

    Wrong! The 3 from Best Buy were all new. This last one from the 3rd party Apple store did not come out of a box that I know of...they handed it to me.

  • by Tallaron,

    Tallaron Tallaron Mar 4, 2015 7:55 PM in response to Tscherb
    Level 1 (0 points)
    Mar 4, 2015 7:55 PM in response to Tscherb

    TThat's exactly how I made 3 of mine pop for best buy and the Apple store. This 4th one just doesn't do it as often. You know from what I've heard this screen is made different than the others so mabye it has something to do with that. i've noticed also that when charging it and using it at the same time the screen isn't as sensitive to touch and finger print reader dont work as well.

  • by -Architecton-,

    -Architecton- -Architecton- Mar 5, 2015 9:42 AM in response to Tallaron
    Level 1 (0 points)
    Mar 5, 2015 9:42 AM in response to Tallaron

    That's interesting.

     

    Could you please share with us the production weeks of the 3 new iPads you got? The serial numbers are printed on your purchase / exchange receipts.

     

    Thank you!

  • by psikofunkster,

    psikofunkster psikofunkster Mar 5, 2015 10:57 AM in response to Garth1988
    Level 1 (80 points)
    iPhone
    Mar 5, 2015 10:57 AM in response to Garth1988

    ios 8.2 fixes leaked:

     

    Health App improvements

    • Adds the ability to select the unit of measurement for body temperature, weight, height, distance, and blood glucose
    • Improves stability when dealing with large amounts of data
    • Includes the ability to add and visualise workout sessions from 3rd-party apps
    • Addresses an issue that may have prevented users from adding a photo in Medical ID
    • Fixes units for vitamins and minerals
    • Fixes an issue where Health data wouldn’t refresh after changes data source order
    • Fixes an issue where some graphics showed no data values
    • Adds a privacy setting that enables turning off tracking of steps, distance, and flights climbed

    Stability Enhancements

    • Increases stability of Mail
    • Improves stability of Flyover in Maps
    • Improves stability of Music
    • Improves VoiceOver reliability
    • Improves connectivity with Made for iPhone Hearing Aids

    Bug Fixes

    • Fixes an issue in Maps that prevented navigating to some favorite locations
    • Addresses an issue where the last word in a quick reply message wasn’t autocorrected
    • Fixes an issue where duplicate iTunes purchased content could prevent iCloud restore from completing
    • Resolves an issue where some music or playlists didn’t sync from iTunes to the Music app
    • Fixes an issue where deleted audiobooks sometimes remained on the device
    • Resolves an issue that could prevent call audio from routing to car speakers while using Siri Eyes Free
    • Fixes a Bluetooth calling issue where no audio is heard until the call is answered
    • Fixes a timezone issue where Calendar events appear in GMT
    • Addresses an issue that caused certain events in a custom reoccurring meeting to drop from Exchange calendar
    • Fixes an certificate error that prevented configuring an Exchange account behind a third-party gateway
    • Fixes an issue that could cause an organizer’s Exchange meeting notes to be overwritten
    • Resolves an issue that prevented some Calendar events from automatically showing as “busy” after accepting an invite.
  • by Morac,

    Morac Morac Mar 5, 2015 4:27 PM in response to psikofunkster
    Level 1 (133 points)
    iCloud
    Mar 5, 2015 4:27 PM in response to psikofunkster

    Has anyone figured out a solution to the pop noises yet?

     

    They come in waves on my iPad Air 2 (November build).  Some days it won't pop at all, others it pops nearly constantly.  I just got an email and I could hear "POP - ding" from across the room.  Basically any time the speaker sounds there's a chance it will POP and do so loudly.

  • by Tallaron,

    Tallaron Tallaron Mar 5, 2015 8:08 PM in response to -Architecton-
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    Mar 5, 2015 8:08 PM in response to -Architecton-

    Production week for all 3 from best buy was (48 December)

  • by Tallaron,

    Tallaron Tallaron Mar 5, 2015 8:09 PM in response to Morac
    Level 1 (0 points)
    Mar 5, 2015 8:09 PM in response to Morac

    TTake back your iPad and buy the next one they come out wit

  • by psikofunkster,

    psikofunkster psikofunkster Mar 5, 2015 8:12 PM in response to Morac
    Level 1 (80 points)
    iPhone
    Mar 5, 2015 8:12 PM in response to Morac

    Morac wrote:

     

    Has anyone figured out a solution to the pop noises yet?

     

    They come in waves on my iPad Air 2 (November build).  Some days it won't pop at all, others it pops nearly constantly.  I just got an email and I could hear "POP - ding" from across the room.  Basically any time the speaker sounds there's a chance it will POP and do so loudly.

     

    Well the only possible solution i'm aware of is this:

     

    Take your iPad to an Apple center, explain them the situation, then they are gonna check it.

     

    After that 2 possible outcomes:

     

        1) They tell you your ipad is fine and they will give it back to you, end of the story you end with an iPop.

    or

        2) They give you a replacement.

     

    Now this replacement is not a new one inside its box, sealed with the charger and manuals. NO, it is what i call a refurbished one. A deviced that has been tested thoroughly before (hence it is not new), we don't know its origin either so it could be a repaired one too but apparently those don't pop.

     

    So you have to compensate what do you prefer at the end of the day, the one that you bought new but pops or a refurbished one that doesn't pop.

  • by Morac,

    Morac Morac Mar 5, 2015 8:12 PM in response to Garth1988
    Level 1 (133 points)
    iCloud
    Mar 5, 2015 8:12 PM in response to Garth1988

    I happened to be talking to a senior care Apple specialist and asked about this problem.  She originally thought she had seen a support document about it a few months earlier that said Apple determined it wasn't a problem with hardware, but she couldn't find any information on it, so she wasn't sure if what she remembered was about the pop noise or not.  She said if it was a hardware problem though, Apple would have an internal support document about it.

     

    I'm fairly certain it is hardware related since the noise seems to stop occurring when the battery life drops below a certain percentage, but it doesn't seem to be causing any physical problems with the device.  It's just annoying.

  • by Morac,

    Morac Morac Mar 5, 2015 8:18 PM in response to psikofunkster
    Level 1 (133 points)
    iCloud
    Mar 5, 2015 8:18 PM in response to psikofunkster

    psikofunkster wrote:

     

    Morac wrote:

     

    Has anyone figured out a solution to the pop noises yet?

     

    They come in waves on my iPad Air 2 (November build).  Some days it won't pop at all, others it pops nearly constantly.  I just got an email and I could hear "POP - ding" from across the room.  Basically any time the speaker sounds there's a chance it will POP and do so loudly.

     

    Well the only possible solution i'm aware of is this:

     

    Take your iPad to an Apple center, explain them the situation, then they are gonna check it.

     

    After that 2 possible outcomes:

     

        1) They tell you your ipad is fine and they will give it back to you, end of the story you end with an iPop.

    or

        2) They give you a replacement.

     

    Now this replacement is not a new one inside its box, sealed with the charger and manuals. NO, it is what i call a refurbished one. A deviced that has been tested thoroughly before (hence it is not new), we don't know its origin either so it could be a repaired one too but apparently those don't pop.

     

    So you have to compensate what do you prefer at the end the one that you bought new but pops or a refurbished one that doesn't pop.

     

    My understanding from reading this thread is that the replacement iPads frequently also had the popping problem.  I don't want a refurbished one that also pops.

     

    I've gotten refurbished devices before (both my iPhone 5s and iPad 2 are refurbished) and sometimes they work better than "new" ones, but I'm not going to do that if it doesn't fix the problem.

     

    There's also the possibility the replacement could have other problems.  For example there's people who insist that every iPad Air 2 has a screen distortion problem when held firmly.  Mine does not and I don't want to get one that does.

     

    I have AppleCare+ so I guess I have 2 years to make up my mind.

  • by psikofunkster,

    psikofunkster psikofunkster Mar 5, 2015 8:41 PM in response to Morac
    Level 1 (80 points)
    iPhone
    Mar 5, 2015 8:41 PM in response to Morac

    Well my impression so far is the following:

     

    1) Those who had received a brand new replacement sealed on box (from bestbuy for example) they all generally pop.

    2) But those who have received a refurbished one from Apple, voilá problem solved.

     

    But that's just my impression so far, i'm not 100% sure.

     

    Regarding the distortion issue IMO its not a defect on certain units but a lame design in general. If i hold my ipad without the smart cover and press the back hard with my fingers im gonna see distortion there.

  • by -Architecton-,

    -Architecton- -Architecton- Mar 6, 2015 4:56 AM in response to Tallaron
    Level 1 (0 points)
    Mar 6, 2015 4:56 AM in response to Tallaron

    Tallaron wrote:

     

    Production week for all 3 from best buy was (48 December)

     

    Hi Tallaron!

     

    I still don't understand where you get your information... Week 48 was in November   NOT DECEMBER

     

     

    Week 47November 17, 2014November 23, 2014
    Week 48November 24, 2014November 30, 2014
    Week 49December 1, 2014December 7, 2014
    Week 50December 8, 2014December 14, 2014
  • by -Architecton-,

    -Architecton- -Architecton- Mar 6, 2015 5:02 AM in response to psikofunkster
    Level 1 (0 points)
    Mar 6, 2015 5:02 AM in response to psikofunkster

    I'm under the impression that the affected units were manufactured until week 52. No new buyers are reporting this issue so perhaps all iPads made after December don't pop.

     

    This is important for those who don't have the option to get a refund and can therefore demand a refurb that was made past week 52.

  • by BMWKante,

    BMWKante BMWKante Mar 6, 2015 5:27 AM in response to -Architecton-
    Level 1 (0 points)
    Mar 6, 2015 5:27 AM in response to -Architecton-

    got a New iPad on monday Week 51. the whole week no pops. Today 3   , battery around 50 percent. Its my third ipad. too Bad

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