Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by -Architecton-,

    -Architecton- -Architecton- Mar 6, 2015 5:33 AM in response to BMWKante
    Level 1 (0 points)
    Mar 6, 2015 5:33 AM in response to BMWKante

    Thanks for the info BMWKante!

     

    Are you getting a replacement or a refund? If you do get it replaced with a 2015 unit could you please let us know if it pops too?

     

    Thank you!

  • by BMWKante,

    BMWKante BMWKante Mar 6, 2015 5:39 AM in response to BMWKante
    Level 1 (0 points)
    Mar 6, 2015 5:39 AM in response to BMWKante

    Second one was new, now this should be a refurbished. I think, but i am not sure about this

  • by RobS10,

    RobS10 RobS10 Mar 6, 2015 6:11 AM in response to -Architecton-
    Level 1 (4 points)
    iTunes
    Mar 6, 2015 6:11 AM in response to -Architecton-

    -Architecton- wrote:

     

    I'm under the impression that the affected units were manufactured until week 52. No new buyers are reporting this issue so perhaps all iPads made after December don't pop.

     

    This is important for those who don't have the option to get a refund and can therefore demand a refurb that was made past week 52.

    Mine was made in December, but don't remember which week. No pops ;-).

  • by psikofunkster,

    psikofunkster psikofunkster Mar 6, 2015 8:31 AM in response to -Architecton-
    Level 1 (80 points)
    iPhone
    Mar 6, 2015 8:31 AM in response to -Architecton-

    -Architecton- wrote:

     

    I'm under the impression that the affected units were manufactured until week 52. No new buyers are reporting this issue so perhaps all iPads made after December don't pop.

     

    This is important for those who don't have the option to get a refund and can therefore demand a refurb that was made past week 52.

    and why are you so interested? are you planning to buy one? if i may know of course...

  • by -Architecton-,

    -Architecton- -Architecton- Mar 6, 2015 8:43 AM in response to psikofunkster
    Level 1 (0 points)
    Mar 6, 2015 8:43 AM in response to psikofunkster

    psikofunkster wrote:

    and why are you so interested? are you planning to buy one? if i may know of course...

     

    You'll probably think I'm out of my mind but yes! I don't want to wait another year for the next model to come out.

     

    If it was a hardware flaw and the issue only affected units produced in 2014 then I just need to wait until the new batch hits the stores. If it hasn't already...

  • by -Architecton-,

    -Architecton- -Architecton- Mar 6, 2015 8:45 AM in response to RobS10
    Level 1 (0 points)
    Mar 6, 2015 8:45 AM in response to RobS10

    I'm really happy for you RobS10!

  • by RobS10,

    RobS10 RobS10 Mar 6, 2015 8:54 AM in response to -Architecton-
    Level 1 (4 points)
    iTunes
    Mar 6, 2015 8:54 AM in response to -Architecton-

    -Architecton- wrote:

     

    I'm really happy for you RobS10!

    After reading/responding to this thread just after I bought mine in December, I am too! I don't blame you at all for doing exactly what I would be doing if I hadn't already bought an Air 2. If you belong to Costco, buy it there. They have a 90 Day, No Questions Asked Return policy that bought me peace of mind when I made my purchase.

  • by psikofunkster,

    psikofunkster psikofunkster Mar 6, 2015 9:11 AM in response to -Architecton-
    Level 1 (80 points)
    iPhone
    Mar 6, 2015 9:11 AM in response to -Architecton-

    Nahh don't think that i perfectly understand you.

     

    I almost buy the ipad air 1 last year, i didn't have the money so i told my self i was gonna wait for the ipad air 2, when i hear it has 2GB of RAM i bought it for sure bad decision at the end.

     

    BTW i'm doing the same with a phone i'm planning to buy but i haven't decided yet, i'm going to choose between the iphone 6 and Galaxy s6 edge, im waiting for the online galaxy reviews and test currently then i will take a decicision.

  • by calvol,

    calvol calvol Mar 6, 2015 10:07 AM in response to Garth1988
    Level 1 (15 points)
    Mar 6, 2015 10:07 AM in response to Garth1988

    Two weeks ago, I bought the iPop Air 2 (16GB) from Staples on sale for $429, and it popped about 1x per 2 hours use.  It was Week-43 production (DLxxx).  Then, last night, I went over to the local Apple store and bought another one and it has Week-46 (DMxxx), but I haven't opened it yet, and think I will go back and see if they have stock with a 2015 manuf date.

  • by Tallaron,

    Tallaron Tallaron Mar 6, 2015 2:47 PM in response to -Architecton-
    Level 1 (0 points)
    Mar 6, 2015 2:47 PM in response to -Architecton-

    TThis is copy and paste from that site you sent me to for all 3 iPads. I originally bought space gray but the last one I askEd for the one that the sold the most hoping to get a newer one so I got gold

     

    Nice Name:

    Name: iPod (Generation 2)

    ModelCode: ipad_2

    Family name:

    Group1: iPad

    Group2: Air

    Generation: 2

    Colour: Space Gray

    Production year: 2014

    Production week: 48 (December)

    Model introduced: 2014

    Capacity: 128GB

    Memory - flavour: xx

    Factory: DM (China - Foxconn)

    Nice Name:
    Name: iPod (Generation 2)
    ModelCode: ipad_2
    Family name:
    Group1: iPad
    Group2: Air
    Generation: 2
    Colour: Space Gray
    Production year: 2014
    Production week: 48 (December)
    Model introduced: 2014
    Capacity: 128GB
    Memory - flavour: xx
    Factory: DM (China - Foxconn)

    _______________________________



    Nice Name: iPad Air 2 (WiFi)
    Name: iPod (Generation 2)
    ModelCode: ipad_2
    Family name:
    Group1: iPad
    Group2: Air
    Generation: 2
    Screen size: 9.7 inch
    Screen resolution: 2048x1536 pixels
    Colour: Gold
    Production year: 2014
    Production week: 48 (December)
    Model introduced: 2014
    Capacity: 128GB
    Memory - flavour: xx
    Factory: DM (China - Foxconn)

    <Link Edited by Host>
  • by Keithadlerstudios,

    Keithadlerstudios Keithadlerstudios Mar 7, 2015 7:29 PM in response to Drumtosurprise
    Level 1 (0 points)
    Mar 7, 2015 7:29 PM in response to Drumtosurprise

    As I mentioned in one of my previous posts I have a few apps in the store.  My colleague and I finally got around to updating a few of the apps and the popping happens inside the " XCode Emulator" which means this is a software issue.  At least for my games and I assume why we have no complaints on any other devices.

     

    So for any other developers out there that think its the device, run your code in the emulator and it will more than likely make the same pop.

     

    We have changed some of the sounds but we notice it most frequently happens on ones with deep base or big frequency changes.

     

    When we test on other devices or simulators there no problems.

  • by Tallaron,

    Tallaron Tallaron Mar 8, 2015 12:52 AM in response to Keithadlerstudios
    Level 1 (0 points)
    Mar 8, 2015 12:52 AM in response to Keithadlerstudios

    YYour app would cause a pop when not using it? I get a pop without opening apps, and the one that caused my screen to mess up was when I got a pop tapping the sign in button at the App Store.

  • by Keithadlerstudios,

    Keithadlerstudios Keithadlerstudios Mar 8, 2015 2:06 PM in response to Tallaron
    Level 1 (0 points)
    Mar 8, 2015 2:06 PM in response to Tallaron

    No what I'm saying is in our apps certain clicks trigger the popping sound only on the iPad Air 2.  The code is standard and compliant across all devices.  And the same piece of code pops when you use the iPad Air emulator.  If we test our apps with other device emulators there is no problem just like no problem with other physical devices.

  • by ANNEVenturetime,

    ANNEVenturetime ANNEVenturetime Mar 8, 2015 4:31 PM in response to Garth1988
    Level 1 (0 points)
    Mar 8, 2015 4:31 PM in response to Garth1988

    Hello all.

     

    I also have this problem. I had my iPad exchanged for another and it also pops. Thing is, I just wanted to ask your opinions on the matter. Here in my country the Apple Service won't let me have another exchange, simply telling me that maybe "All iPad Air 2's are like that", which is complete BS. I am heading abroad in two weeks. The iPad that I have right now is flawless otherwise from the occasional pop.

     

    More importantly, I have a sort of idea on how to know if your iPad is one that pops or not. This "test" might be useful when getting your iPad exchanged. Play music on your iPad and then go to Settings. There, switch the presets to "Late Night", and your device, if it pops, ought to produce a similar sound this way. If it's not an iPop, the song would pause for a bit and then continue, as expected, but no pop. If you guys were to test this out it would be great Thanks!

  • by calvol,

    calvol calvol Mar 9, 2015 7:00 AM in response to ANNEVenturetime
    Level 1 (15 points)
    Mar 9, 2015 7:00 AM in response to ANNEVenturetime

    First iPad popped, serial DLxxx, Week 43.  Returned to Staples.

     

    Second iPad, bought at Apple Store, asked for latest inventory--- this iPad pops too! 

     

    So guess what, Apple is wise to Chipmunk now, and has scrambled the serial number, so you can't tell the manuf Week!!!  (shown below)

     

    Serial DMPPxxx

    Nice Name: iPad Air 2 (WiFi)

    Machine Model: iPad5,3

    Name: iPod (Generation 2)

    ModelCode: ipad_2

    Family name: A1566

    Group1: iPad

    Group2: Air

    Generation: 2

    Screen size: 9.7 inch

    Screen resolution: 2048x1536 pixels

    Colour: Silver

    Model introduced: 2014

    Capacity: 16GB

    Memory - flavour: xx

    Factory: DM (China - Foxconn)


    <Link Edited By Host>

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