Garth1988

Q: iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

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Q: iPad air 2 pop noise

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  • by calvol,

    calvol calvol Mar 11, 2015 12:54 AM in response to Rehtus
    Level 1 (15 points)
    Mar 11, 2015 12:54 AM in response to Rehtus

    Rehtus,  you should return it to target for a refund if you can.  I returned my first one to Staples for a refund.  Last week bought the 2nd one at Apple store with a 2015 manuf date, and it POPS too!   Totally UNSAT!

  • by CrystalMinds,

    CrystalMinds CrystalMinds Mar 11, 2015 1:45 AM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 1:45 AM in response to calvol

    My (3rd) iPad Air 2 is still making the noises, I can't imagine that the other customers don't find this issues. I feel like it doesn't matter if I exchange it or not.

     

    When reading this forum it does seem to have to do with the keyboard, it seems random but perhaps their is a logical explanation. Most of the "pops" that scare you a little because you don't expect them happens with apps like : Telegram, Safari and Pages. They all have the keyboard in common.

     

    Does anyone have a solution or work-a-round already?

  • by Rehtus,

    Rehtus Rehtus Mar 11, 2015 2:16 AM in response to CrystalMinds
    Level 1 (0 points)
    Mar 11, 2015 2:16 AM in response to CrystalMinds

    I've heard mine pop when hitting play on YouTube... It only pops when something starts up, I never hear it pop in the middle of a song or video....only when the speaker first gets juice.   I don't think I've ever heard mine pop when using the keyboard.  My guess is that the sound / speakers are in off mode until you hit a key with that "click" sound as you hit each key.  It turns on the speaker and then "POP".  Volt surge or something like that Into the tiny speaker.

  • by Rehtus,

    Rehtus Rehtus Mar 11, 2015 2:23 AM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 2:23 AM in response to calvol

    I Hear you, calvol.  You just convinced me NOT to return it now knowing that the 2015 models make the pop sound.  Wow.... not good on Apple's part.  Mine only pops once a day and only when I start the speaker, not in the middle of something all the time..... so I guess I'm  one of the fortunate ones.  If it wasn't for all my purchases on the App Store, I'd think about getting a Samsung because this isn't getting fixed.

  • by calvol,

    calvol calvol Mar 11, 2015 2:37 AM in response to Rehtus
    Level 1 (15 points)
    Mar 11, 2015 2:37 AM in response to Rehtus

    Yeah, it's too bad Apple hasn't fixed this-- I know exactly what this is, because I've seen it in the audio conferencing market with Polycom.  The DSP buffers cannot handle a "spike" in volume change, like switching on music.  The transient surge causes a buffer overflow, the buffers are cleared, and that's what causes the "pop".  It's either the the DSP algorithm itself (in firmware), which can be fixed, or the DSP chip, which is a hardware problem, and can't be fixed until the next silicon version.  Too bad, great machine otherwise.  I'm going to buy the Sony Xperia Compact 8.4" and will revisit the iPad Air 3 next year.

  • by -Architecton-,

    -Architecton- -Architecton- Mar 11, 2015 5:54 AM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 5:54 AM in response to calvol

    calvol wrote:

     

    Last week bought the 2nd one at Apple store with a 2015 manuf date, and it POPS too!   Totally UNSAT!

     

    Hi Calvol!

     

    This is the kind of info I was after. Can you please go to this site and check the details of your iPad? I need to know the precise manufacturing week and location.

     

    Thank you for your help!

  • by calvol,

    calvol calvol Mar 11, 2015 8:35 AM in response to -Architecton-
    Level 1 (15 points)
    Mar 11, 2015 8:35 AM in response to -Architecton-

    Architron,


    Apple has scrambled the serial number for 2015! 


    Chipmunk cannot decode manuf week!  I posted this on page 62 earlier.

     

    Serial DMPPxxx

    Nice Name: iPad Air 2 (WiFi)

    Machine Model: iPad5,3

    Name: iPod (Generation 2)

    ModelCode: ipad_2

    Family name: A1566

    Group1: iPad

    Group2: Air

    Generation: 2

    Screen size: 9.7 inch

    Screen resolution: 2048x1536 pixels

    Colour: Silver

    Model introduced: 2014

    Capacity: 16GB

    Memory - flavour: xx

    Factory: DM (China - Foxconn)

    '

    This is Apple's way of admitting there is a problem with iPad Air 2!

  • by Tallaron,

    Tallaron Tallaron Mar 11, 2015 9:11 AM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 9:11 AM in response to calvol

    YYou have a refurbished iPad! You didn't take it out of a white box did ya? If you didn't and they handed you the iPad or I came from a brown box then it's refurbished. And you can get refurbished at the Apple Store.

  • by -Architecton-,

    -Architecton- -Architecton- Mar 11, 2015 9:06 AM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 9:06 AM in response to calvol

    calvol wrote:

     

    Last week bought the 2nd one at Apple store with a 2015 manuf date, and it POPS too!  


    Apple has scrambled the serial number for 2015! 


    Chipmunk cannot decode manuf week!

     

    How do you know your iPad was manufactured in 2015 then????

  • by calvol,

    calvol calvol Mar 11, 2015 9:23 AM in response to -Architecton-
    Level 1 (15 points)
    Mar 11, 2015 9:23 AM in response to -Architecton-

    This unit is brand new from Apple Store purchased last week.  I specifically asked for fresh stock after I first got a unit with manuf date of Wk 46.  Store clerk went back and got one from latest shipment.


    All 2014's posted here had manuf date. Easy to deduce, Apple has scrambled the code for 2015 to reduce number of returns of iPop.


    Note: it was not in a refurb box.

  • by -Architecton-,

    -Architecton- -Architecton- Mar 11, 2015 9:29 AM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 9:29 AM in response to calvol

    calvol wrote:

    All 2014's posted here had manuf date. Easy to deduce, Apple has scrambled the code for 2015 to reduce number of returns of iPop.

     

    So basically you just assumed it was made in 2015 then... That's not very useful I'm afraid.


    Don't worry though, I'm in contact with a chipmunk representative who is looking into the issue.

  • by psikofunkster,

    psikofunkster psikofunkster Mar 11, 2015 9:38 AM in response to calvol
    Level 1 (80 points)
    iPhone
    Mar 11, 2015 9:38 AM in response to calvol

    calvol wrote:

     

    The "pop" is coming from the audio circuit, most likely a buffer overflow condition with the Digital Signal Processor chip.  Sometimes this is a firmware issue in the DSP algorithm, and sometimes it is a hardware issue with the DSP chip.  I'm guessing it's the latter since it hasn't been fixed yet.

    Hi, nice theory but mine specific pops at certain intervals of battery, pretty much currently at 94% i can expect a pop, it doesn't matter what i'm doing, i got another at 91% and 88% too today, its popping too much, right now im gonna perform  a clean installation of 8.2 just in case.

     

    IMO Battery is also related with the pops

  • by calvol,

    calvol calvol Mar 11, 2015 9:38 AM in response to -Architecton-
    Level 1 (15 points)
    Mar 11, 2015 9:38 AM in response to -Architecton-

    < So basically you just assumed it was made in 2015 then... That's not very useful I'm afraid.>


    Not so fast my friend, I "deduced" it was made in 2015 given the logic above.


    You have "assumed" it was not made in 2015 because a manuf date was not given by Chipmunk-- not a very logical conclusion.


  • by psikofunkster,

    psikofunkster psikofunkster Mar 11, 2015 10:10 AM in response to Garth1988
    Level 1 (80 points)
    iPhone
    Mar 11, 2015 10:10 AM in response to Garth1988

    Man, iTunes services not working properly currently better wait that restoration for later.

  • by -Architecton-,

    -Architecton- -Architecton- Mar 11, 2015 1:00 PM in response to calvol
    Level 1 (0 points)
    Mar 11, 2015 1:00 PM in response to calvol

    calvol wrote:

     

    < So basically you just assumed it was made in 2015 then... That's not very useful I'm afraid.>


    Not so fast my friend, I "deduced" it was made in 2015 given the logic above.

    You have "assumed" it was not made in 2015 because a manuf date was not given by Chipmunk-- not a very logical conclusion.


     

    Apple Certified Refurbished devices have altered serial numbers. Chipmunk does not always recognize those.


    If you want to know exactly when you iPop was made you should send an email to Chipmunk with your serial number and they'll tell you all about it.

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