When I try to set up a new apple ID, it asked for a non-apple domain email account. When I try to use my email address, it says it's already assocaited with another account. My email address is very unique and I doubt anyone else knows to use it. When I try to search for it using look up apple ID, it can't find any apple ID associated with that email. So I'm stuck...why does it say its in use, but when I search for it, it can't find it?
Hi robosalsa,
Welcome to the Apple Support Communities!
It sounds like the email address you are trying to set up and use as an Apple ID may be associated with another Apple ID as an additional or recovery email address. You can navigate to appleid.apple.com and sign in with your existing Apple ID to check the additional email addresses and remove them. Please use the attached discussion as a reference.
Apple ID already in use | Apple Support Communities
Have a great day,
Joe
Hi robosalsa,
Welcome to the Apple Support Communities!
It sounds like the email address you are trying to set up and use as an Apple ID may be associated with another Apple ID as an additional or recovery email address. You can navigate to appleid.apple.com and sign in with your existing Apple ID to check the additional email addresses and remove them. Please use the attached discussion as a reference.
Apple ID already in use | Apple Support Communities
Have a great day,
Joe
Thank you so much! I think this worked! It did not work at first when I tried to change it from "My Apple ID." I had to go to the appleid.apple.com to have it changed, as you suggested.
Apple ID email already in Use
