This discussion is locked
rogerdc9

Q: problems networking Mac and win 7 pc using bonjour

Bonjour print wizard says “no bonjour printers are available”

 

Have Mac networked to 2 PC’s. One has win XP, the other win 7 home prem (hereafter referred to as pc2).The printer is attached to the Mac. I can print from the Mac and the XP pc -but not from the win 7 pc (pc 2). Bonjour is installed on both the pc’s.  Whenever i open the bonjour print wizard on pc 2, it says “no bonjour printers are available”

THINGS I HAVE CHECKED OR DONE TO RESOLVE THE ISSUE:

  1. system pref. > printers& scanners - verified that the Mac is set up for sharing.     (see screen shots 1-3 )
  2. Verified that the network is intact and functioning normally - i can xfer files from one to the other.
  3. On pc 2 - opened devices & printers - it shows my printer as the default printer
  4. Attempted to delet and reinstall the printer - when trying to reinstall the printer, got

       error msg “windows could not connect to the printer”

  1. checked firewall issue - under “allowed programs and features, there was a tic in the

  bonjour service and a tic in the box for home/work  network . I understand there is a

   UDP 5353 that needs to be open but i did not know how to access this port to verify

that it was open

 

My observations are that pc 2 cannot “see” the printer installed on the other side of the mac.  The Mac can see it as does the xp pc.  I’m thinking its a firewall issue but don’t know how to go any further.  Any and all help appreciated.

Mac mini, OS X Mavericks (10.9.1)

Posted on Oct 26, 2014 12:08 PM