Q: my printer add function stopped working in os 10.9.5 .Why?
My 2013 MacBook Pro retina with o.s.10.9.5 has worked flawlessly till this evening.suddenly it stopped printing. Since i have three different printers at three locations. i wondered if there was a printer fault. it registered as being off line.
i have had this before and successfully brought each printer back on line. tonight that did not succeed.. i deleted my printers expecting to add the particular printer that i was using at the time. Now it will not let me add anew printer.
I used a second laptop a 2013 macbook air and that worked just fine.i downloaded brother printers to my retina but that did not work either.
Advice and help please.
Posted on Oct 26, 2014 8:04 PM
Community Specialists
Hello britrecko,
At this point, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Regards,
Jeff D.
Posted on Nov 1, 2014 2:34 PM