HT201363: About Apple ID security questions

Learn about About Apple ID security questions
salma.elewa
Level 1 (4 points)
Apple TV

Q: should i after change my primary email address for my ID apple to sign out from old one to sign in again ? and if yes is there any damage or loss can be happened to my data ?

should i after change my primary email address for my ID apple to sign out from old one to sign in again ? and if yes is there any damage or loss can be happened to my data ?

iPhone 5s, iOS 8.1

Posted on Oct 27, 2014 2:54 AM

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salma.elewa

Q: should i after change my primary email address for my ID apple to sign out from old one to sign in again ? and if yes is there any ... more

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Oct 27, 2014 3:01 AM in response to salma.elewa
    Level 9 (77,965 points)
    iTunes
    Oct 27, 2014 3:01 AM in response to salma.elewa

    You should follow this procedure to change your Apple ID:

     

    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.

     

    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).

     

    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.

     

    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.

     

    Enter your new address and click 'Save changes'.

     

    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).

     

    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in. Since your data is stored on the server there should be no problem about re-accessing it.

     

    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • by salma.elewa,

    salma.elewa salma.elewa Oct 27, 2014 3:12 AM in response to Roger Wilmut1
    Level 1 (4 points)
    Apple TV
    Oct 27, 2014 3:12 AM in response to Roger Wilmut1

    this is the problem i face

    i changed my primary mail first before sign from find my iPhone also change the password too


    now what should i do ... sign out from old mail which is registered in my iPhone to replace it by another primary mail ?

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Oct 27, 2014 3:19 AM in response to salma.elewa
    Level 9 (77,965 points)
    iTunes
    Oct 27, 2014 3:19 AM in response to salma.elewa

    Try going back to http://appleid.apple.com and changing the ID back to the original address. If you can get this accepted, then go to the iCloud preferences/settings pane, stop 'Find My ....', and then sign out. Do the same on any other devices or computers.

     

    Then go back to http://appleid.apple.com and change the ID to the new one. Sign in with that on all your devices.

     

    However if the address which forms the original ID is now not working it can't be validated and it's possible that you won't be able to revert to it. In this situation only Support can help you.

     

    Go to https://getsupport.apple.com ; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

  • by salma.elewa,

    salma.elewa salma.elewa Oct 27, 2014 3:34 AM in response to Roger Wilmut1
    Level 1 (4 points)
    Apple TV
    Oct 27, 2014 3:34 AM in response to Roger Wilmut1

    i don't know if the original mail still work or not

    but when i try to search it on forget my apple ID

    or sign in by it again from icloud

    they told me that its stopped for security reasons

    or disabled

    i tried so many times to reset it by forgotten my password to send me an email to reactivate it again , but the message i got its not exist


    but its still on my iphone i can't sign out from it they ask me the password first ,, every time i put my passworf they told me incorrect password 

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Oct 27, 2014 4:32 AM in response to salma.elewa
    Level 9 (77,965 points)
    iTunes
    Oct 27, 2014 4:32 AM in response to salma.elewa

    Try this route: go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

  • by salma.elewa,

    salma.elewa salma.elewa Oct 27, 2014 11:54 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Apple TV
    Oct 27, 2014 11:54 PM in response to Roger Wilmut1

    i did what u told me yesterday

    i change the primary address to the old one again and sing out from all open devices that used apple ID

    and then return primary mail to the i want

    and now every thing till now is settled .. but i notice 2 things :

    1- i can't till now make any back up to icloud .. i didn't know why ?

    2- when i checked what already stored on icloud from laptop browser i found that the only backed up recently is the contacts and not all of it ? although i made back up to another items too , not only contacts which is not all of it too