Tomasz Kasperek

Q: Yosemite Finder bug, folders get unresponsive in icon view

I recently bought mid 2014 Retina Macbook Pro (13 inch) and immediately installed OS X Yosemite. I've noticed that, when I sometimes open Finder, I can't see i.e. my Applications in Applications folder in icon view. It shows me empty directory but when I switch to the list view it's all working.


Sometimes sleep/wake operation helps to repair that problem but not always. Just Finder gets unresponsive.


Is there any solution for this problem?

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10)

Posted on Oct 27, 2014 6:02 AM

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Q: Yosemite Finder bug, folders get unresponsive in icon view

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  • by pdomineaux,

    pdomineaux pdomineaux Nov 16, 2014 3:27 PM in response to Tomasz Kasperek
    Level 1 (0 points)
    Nov 16, 2014 3:27 PM in response to Tomasz Kasperek

    Same issue too, hope last update will help.

  • by kayFX,

    kayFX kayFX Nov 16, 2014 6:59 PM in response to Donnation
    Level 1 (0 points)
    Nov 16, 2014 6:59 PM in response to Donnation

    [@Donnation] from my reading on other forums as well as this thread, the problem seems to affect the retina version of MBP or Mac. Didn't see anybody using the non retina reporting this problem. So your iMac is safe from this problem i guess. A few page back the only iMac user report in about this problem is using the new 27" 5k Retina.

  • by declanqian,

    declanqian declanqian Nov 17, 2014 2:34 AM in response to kayFX
    Level 1 (0 points)
    Nov 17, 2014 2:34 AM in response to kayFX

    Sorry. Actually mine is not, which is MacBook Pro (13-inch, Mid 2012). 

  • by gemixin,

    gemixin gemixin Nov 17, 2014 6:29 AM in response to kayFX
    Level 1 (0 points)
    Nov 17, 2014 6:29 AM in response to kayFX

    I have this issue and I am using the new 27 inch iMac retina 5k. No solution as yet.

  • by MortenJamesCarlsen,

    MortenJamesCarlsen MortenJamesCarlsen Nov 17, 2014 6:41 AM in response to Tomasz Kasperek
    Level 1 (116 points)
    iCloud
    Nov 17, 2014 6:41 AM in response to Tomasz Kasperek

    1) Create a new User Account (Admin) and log in to that. See if the Finder problems are still at large....

     

    If they are which I don't think they will be - Report back here.

     

    If they are not - Continue to step 2

     

    2) Goto the Go Menu of Finder and click it, then press alt-key and select library from menu. And Delete the Following

     

    A) All contents of Caches

    B) From the preferences folder delete:

    com.apple.finder.plist a long with com.apple.finder.5A778CB1-DE16-5C3F-A6B4-EB4726E33FF0.plist (Your Number will be different) from the ByHost folder inside the Preferences folder and finally com.apple.sidebarlists.plist.

    C) All contents of Saved Application State

     

    D) Shutdown Mac and reboot with shift pressed and held until log in screen arrives (Safe mode) then log in and shutdown.

    E) Reboot with alt+command+p+r held until you hear start chime twice... Then let go and log in to see if issue is gone...

     

    IHTH

  • by steveoxon,

    steveoxon steveoxon Nov 17, 2014 7:07 AM in response to MortenJamesCarlsen
    Level 1 (0 points)
    Nov 17, 2014 7:07 AM in response to MortenJamesCarlsen

    Hi I've tried what you suggested with a senior support agent...didn't work for my main account. The additional account we set up works ok without these actions.

  • by MortenJamesCarlsen,

    MortenJamesCarlsen MortenJamesCarlsen Nov 17, 2014 7:25 AM in response to steveoxon
    Level 1 (116 points)
    iCloud
    Nov 17, 2014 7:25 AM in response to steveoxon

    OK -

     

    From Home/Library delete:

     

    Preferences/com.apple.quicklook.satellite.plist

    Preferences/com.apple.quicklookconfig.plist

    Preferences/com.apple.QuickLookDaemon.plist

    Preferences/com.apple.windowserver.dat

    /Preferences/ByHost/com.apple.QuickLookDaemon.5A778CB1-DE16-5C3F-A6B4-EB4726E33F F0.plist

    /Preferences/ByHost/com.apple.windowserver.5A778CB1-DE16-5C3F-A6B4-EB4726E33FF0. plist

     

    Reboot.

     

    If that does not do the trick, in my book you are facing two options

     

    1) Move all your data (Files you created) from the bad account to the new and working account.

    When you are done and have the new account setup. Eventually delete the old one.

     

     

    OR - My preferred option

     

    2) Replace the Preferences Folder of the Bad account with the one from the good account.

    Back it up first. Then log in to the good account and navigate to the bad account's home/library folder and move or delete the preferences folder.

    Then copy from good account the preferences folder to bad account. And reboot. Don't launch ANY apps just yet. Just test the finder. If you start launching apps they will create new preferences etc. So wait until you have copied over the old prefs. you really need.

     

    If it works now, go to the backed up preferences folder and mark the preferences of stuff you know that you need as in iTunes etc. The mark them all with an .i.e red label. Then copy them in to the preferences folder. And reboot. If something does not work after this, at least you know that one of the red-marked preferences file are to blame...

  • by Bengiefons,

    Bengiefons Bengiefons Nov 17, 2014 7:33 AM in response to Tomasz Kasperek
    Level 1 (0 points)
    Nov 17, 2014 7:33 AM in response to Tomasz Kasperek

    Ok, I'm my case I haven't seeing the issue anymore since I did the 2 beta updates. FYI, I'm receiving beta updates because I had yosemite beta before the final version.

  • by MortenJamesCarlsen,

    MortenJamesCarlsen MortenJamesCarlsen Nov 17, 2014 7:39 AM in response to Bengiefons
    Level 1 (116 points)
    iCloud
    Nov 17, 2014 7:39 AM in response to Bengiefons

    Bengiefons wrote:

     

    Ok, I'm my case I haven't seeing the issue anymore since I did the 2 beta updates. FYI, I'm receiving beta updates because I had yosemite beta before the final version.

    We are not allowed to talk about beta-release results here.

  • by Clayton Rhoades,

    Clayton Rhoades Clayton Rhoades Nov 17, 2014 7:54 AM in response to MortenJamesCarlsen
    Level 1 (62 points)
    Apple Music
    Nov 17, 2014 7:54 AM in response to MortenJamesCarlsen

    Providing an update on situation.

     

    I had created a second profile around Nov 5 and had been successfully using it with no problem.  Finder working like it should.  I got to be so comfortable having migrated over to that second one that I deleted my (backed up) first profile completely.   I started having a problem with my new imac taking forever to shut down.  After reading some threads I deleted two files out of the launch daemon (sp?) and launch agent folder that had to do with a program I had removed.  As soon as I did this, my problems returned on this good profile.  I got block letters in the finder, no icons in icon view, or blocked problems when trying to resize the finder window. 

     

    I've ran multiple approaches and it's still there.

     

    Based on what I read here, I'm holding out for the next update.  I find it hard to believe this is hardware related so I've not returned this new machine as some have suggested.   I'm on the beta list but I have not installed it on this machine.

     

    As an aside, I'm disappointed that applecare twice never phoned me like they said they would when I made an appointment.  I did receive a voice mail the next night apologizing (and then they did not call back).   I've been disappointed with this buying experience (messed up part of my order) and with their handling of this topic.

  • by MortenJamesCarlsen,

    MortenJamesCarlsen MortenJamesCarlsen Nov 17, 2014 7:59 AM in response to Clayton Rhoades
    Level 1 (116 points)
    iCloud
    Nov 17, 2014 7:59 AM in response to Clayton Rhoades

    Could you please state exactly which launch daemons you deleted...

  • by Clayton Rhoades,

    Clayton Rhoades Clayton Rhoades Nov 17, 2014 8:02 AM in response to MortenJamesCarlsen
    Level 1 (62 points)
    Apple Music
    Nov 17, 2014 8:02 AM in response to MortenJamesCarlsen

    I was having an issue with Cisco Anytime Connect software and it had to do with that.  I'm not at home and running off memory.  I think I also deleted one dealing with Adobe and one dealing with Java.  I ended up re-installing Cisco and I cut/pasted the other two files back from a back-up just to see if it solved the problem.   It did not.

  • by SebAndWag,

    SebAndWag SebAndWag Nov 17, 2014 12:43 PM in response to Tomasz Kasperek
    Level 1 (0 points)
    Nov 17, 2014 12:43 PM in response to Tomasz Kasperek

    Just installed 10.10.1, Finder working fine, bug seems to be fixed!

  • by tallPete,

    tallPete tallPete Nov 17, 2014 2:20 PM in response to Tomasz Kasperek
    Level 1 (0 points)
    Nov 17, 2014 2:20 PM in response to Tomasz Kasperek

    Folks, don't go around randomly deleting stuff unless you really check out what you are doing first - someone malicious could cause damage. There is a bug here so it requires Apple to resolve the issue with a fix - when there is a bug like this, no amount of temporary fixes will work - the root cause needs to be fixed. It sounds like it has been fixed with the new patch, you're best waiting for it.

  • by tallPete,

    tallPete tallPete Nov 17, 2014 5:21 PM in response to Tomasz Kasperek
    Level 1 (0 points)
    Nov 17, 2014 5:21 PM in response to Tomasz Kasperek

    This has been fixed for me in the 10.10.1 update.

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