Q: Problems with callservicesd and soagent

I hope you're wife is doing ok! 

I only had the icloud account syncing. I did have an exchange account still there, but it wasn't set up to sync. I did just remove it just in case, but it hasn't changed anything.

Humm,

As you had no account listed at one point I am not sure what to suggest next as the Address Book (Contacts app) looked to be the item in the message that was causing the problem.

I take it you did book an appointment at the time that is now approaching ?

7:55 pm      Thursday; July 9, 2015

I actually called phone support last night (forgot I have that option!).  They had me reinstall the operation system and it seemed to fix everything.  Thanks for your help!

Good to hear.

10:32 p.m.      Friday; July 10, 2015

Thx you very very very very very much. In my case, it was an issue with my Facebook Account which cannot sync contacts because of a wrong password..

"

21/10/2015 00:45:50,578 AddressBookSourceSync[3069]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://originalprankster_33%40hotmail.com@webdav.facebook.com/576986402///originalprankster_33%40hotmail.com@webdav.facebook.com/576986402/] Error Domain=CoreDAVHTTPStatusErrorDomain Code=401 "(null)" UserInfo={CoreDAVHTTPHeaders=<CFBasicHash 0x7f8d54e98d70 [0x7fff7c339390]>{type = immutable dict, count = 11,

entries =>

  0 : x-fb-rev = 1997856

  1 : Content-Type = <CFString 0x7f8d549e3cf0 [0x7fff7c339390]>{contents = "text/plain; ; charset="utf-8""}

  2 : x-fb-trace-id = <CFString 0x7f8d54912230 [0x7fff7c339390]>{contents = "FJdsxuNkWGb"}

  3 : Pragma = no-cache

  4 : Expires = <CFString 0x7f8d53798330 [0x7fff7c339390]>{contents = "Sat, 01 Jan 2000 00:00:00 GMT"}

  6 : Date = <CFString 0x7f8d537ed8d0 [0x7fff7c339390]>{contents = "Tue, 20 Oct 2015 22:45:50 GMT"}

  8 : x-fb-debug = <CFString 0x7f8d549db560 [0x7fff7c339390]>{contents = "hXt0KQJW2eJOqDL6U7HjJihXnoKg/+mCFyHZxWuxI1JWER550PxMjMnCTdhltJwtWuAXZ7/TVJzKDN Xz5O1fTg=="}

  9 : x-fb-stats-contexts = <CFString 0x7f8d54ea8490 [0x7fff7c339390]>{contents = ": api, : V3"}

  10 : Www-Authenticate = <CFString 0x7f8d54e73250 [0x7fff7c339390]>{contents = "OAuth realm="Facebook WebDAV", Basic realm="Facebook WebDAV""}

  11 : Content-Length = 40

  12 : Cache-Control = <CFString 0x7f8d549d3720 [0x7fff7c339390]>{contents = "private, no-cache, no-store, must-revalidate"}

}

}"

Thanks all for the pointers. Soagent.dll was consuming most of my CPU. The references here to contact syncing led me to check my internet accounts under preferences. Somehow, after upgrading to El Capitain, several accounts were duplicated and several accounts were syncing with contacts. I deleted the duplicates and per Ralph's suggestion limited the contact synchronizing to one account.

Problem solved. Thanks all!

Howard

Glad to help.

10:03 pm      Wednesday; October 28, 2015

I had the same issue with soagent after upgrading to El Capitan. I fixed it by completely removing all accounts under Internet Accounts, then re-adding them.

removed those all Internet account but i am still getting the same high CPU usage with Soagent. The experience of using mac has been degrading.....

Hi,

What else from this thread have you tried ?

7:26 pm      Wednesday; December 23, 2015

Thank you alecthomas,

I had big troubles with soagent and callservicesd.

I deleted all the internet accounts, rebooted and recreated them after reboot and the problem seems that has been solved.

Thanks

Im on mavericks and Soagent wasn't responding in activity monitor. So i went to console, searched Contacts, there were about 10 messages, each showing the same contact name. So i dragged the contact onto my desktop. then deleted it from contacts, waited a min or two, then quit so agent and contacts app. I checked it'd synced with iPhone and yes the contact was deleted, then opened contacts on mac, dragged the card into it and soagent is back running automatically, contacts are synced and works fine now we will see if it goes to (not responding) again....

Hi, I am experiencing the same phenomenon with 'soagent' theOS X El Capitan ver. 10.11.3. It is eating almost 100% of the CPU and would not go away even after killing the process. Within seconds it is back. This 'flaw' remains in the system likely by design. Zed

Hi, I found that the problem was caused by synching my Contacts and Messages with the 2 of my Google accounts. I previously realised that using Apple's Mail app with the Google accounts is not ideal since it is using so much of system memory. I now access my Google e-mail via browser only. Recently I allowed synching contacts and messages with my Google accounts, but again it used almost 100% of the CPU while synching. When I disabled synching contacts and messages for Google accounts the 'soagent' is at 0% CPU. Thanks, Zed

Hi,

This thread is in Yosemite.

You post about El Capitan.

It is a lot clearer in El Capitan that the  Contacts App does not like syncing with more than one Account such as iCloud or Google.

It seems to get stuck in an endless loop on constantly trying to check if the lists on each server have changed.

This cause Messages to Hang as it is waiting on the Contacts App.

What is also clear is that in EL Capitan  many items already listed in System Preferences > Internet Accounts seem to get turned On fro both Messages and the Contacts App when they were not set this way in Yosemite.

It was because my Yahoo, Google and AIM account as well as my iCloud account were turned On (Also see Contacts > Preferences > Accounts).

7:50 pm      Wednesday; March 16, 2016