Jsh111
Level 1 (0 points)

Q: Problems with callservicesd and soagent

I am currently running the last Yosemite public beta version.

 

On both my desktop and laptop I frequently see on activity manager that the processes callservicesd and soagent are racing along using 100% of CPU each.  Messages which I think is related to these processes often shows the same behavior.

 

I kill the processes but within half an hour they are back and racing along.

 

Is anyone else having this problem?  Is this something which might be fixed by upgrading from the public beta to the release Yosemite?

 

Thanks.

Mac Pro (Early 2009), OS X Mountain Lion (10.8.3)

Posted on Oct 27, 2014 10:03 AM

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Jsh111

Q: Problems with callservicesd and soagent

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Mar 17, 2016 12:09 PM in response to Ralph Johns (UK)
    Level 9 (73,006 points)
    Applications
    Mar 17, 2016 12:09 PM in response to Ralph Johns (UK)

    4thanx.gif for the 1helpful.png   Points

     

     

    3Sigcopy2.png

    7:08 pm      Thursday; March 17, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by kabukulator,

    kabukulator kabukulator Mar 18, 2016 10:16 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Mar 18, 2016 10:16 AM in response to Ralph Johns (UK)

    Phew, thanks. My computer fan was running nonstop because of the CPU load. All better now. This solved the problem immediately. Unbeknownst to me, I was pulling contacts from Google, Linkedin, iCloud and MS Exchange. My poor computer.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Mar 18, 2016 2:36 PM in response to kabukulator
    Level 9 (73,006 points)
    Applications
    Mar 18, 2016 2:36 PM in response to kabukulator

    Hi,

     

    You're welcome

     

     

    3Sigcopy2.png

    9:36 pm      Friday; March 18, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by Jeff Butler1,

    Jeff Butler1 Jeff Butler1 Mar 22, 2016 5:54 PM in response to Ralph Johns (UK)
    Level 1 (5 points)
    Mar 22, 2016 5:54 PM in response to Ralph Johns (UK)

    This did it for me! I unchecked an account (gmail?) that I didn't want to use, but was obviously having issues anyway...

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Mar 23, 2016 1:30 PM in response to Jeff Butler1
    Level 9 (73,006 points)
    Applications
    Mar 23, 2016 1:30 PM in response to Jeff Butler1

    Thanks for lettings us know.

     

     

    3Sigcopy2.png

    8:30 pm      Wednesday; March 23, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by fantasma_sd,

    fantasma_sd fantasma_sd May 2, 2016 6:40 AM in response to Ralph Johns (UK)
    Level 1 (4 points)
    May 2, 2016 6:40 AM in response to Ralph Johns (UK)

    Ralph,

    I have the same CPU problem and I have multiple accounts under Contacts->Preferences->Accounts.

    What should I do, delete the accounts or just deactivate them (by unticking the box)?
    Or should I disable Contacts in each account in "System Preferences->Internet Accounts"?

     

    On a side note, it is really confusing that the account settings are in two places, firstly in "Mail/Calendar/Contacts->Preferences->Accounts" and secondly under "System Preferences->Internet Accounts". It is not clear how these interact.

     

    Thanks in advance,

     

    Sven

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) May 2, 2016 11:37 AM in response to fantasma_sd
    Level 9 (73,006 points)
    Applications
    May 2, 2016 11:37 AM in response to fantasma_sd

    Hi,

     

    It is best to deactivate them as like you mention that they are often in System Preferences > Internet Accounts.

     

    Lets say that apart from iCloud you also have a Google Account that was just for email originally.

    From about Yosemite onward System Preferences > Internet account has shown options that could allow other app access to the info.

    In the case of a Google Mail ID this could be the Contacts App and the Messages app.

     

    Messages has not lost the iChat way of adding account when things were more separated out.

    I never synced my Contacts app (Address book) until after I got an iCloud account and I am not sure if you can add accounts directly there.

     

    Apple have obviously started on a process designed to streamline what an "internet Account" can do and centralise turning functions ON and Off.

    Like most things Apple there are several ways to do things.

     

    However you cannot say one method is right or wrong when compared to another.

     

     

    3Sigcopy2.png

    7:37 pm      Monday; May 2, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)
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