9963 Views 5 Replies Latest reply: Jan 15, 2007 4:55 PM by miss_sarah
Have you tried the Five R's?
The Five R's
Also, try turning off your firewall; it may be somehow preventing this process from completing.
Is this iTunes account authorized? To learn more, click here -> About iTunes authorization and Deauthorization
Try ending "iPodService.exe" Process:
Press the "CtrlAltDelete" keys to open Task Manager.
Click on the "Processes" tab.
Find "iPodService.exe", and click "Stop".
Also, have you tried restarting "iPod Service"? (following content is copied from this kbase article.)
1. Quit iTunes.
2. Right click on My Computer and click Manage.
3. Click the plus symbol to the left of Services and Applications.
4. Select Services listed under Services and Applications.
6. Double click iPod Service in the right hand panel.
7. Click the Stop button under the General tab and leave the iPod Service Properties window open.
8. Connect your iPod and wait until it is visible in My Computer.
9. Click the Start button in the iPod Service Properties window.
10. Open iTunes and connect your iPod.
I hope this helps you,
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!
I've looked through several forums and found that it tends to just be a disconnection of the network or it might just be a problem with the iTunes server. Usually you can just restart the download and there is a chance it will work. I had the same problem and it was quickly resolved. The 9006 error means that it just disconnected