Disable iOS Update when preparing devices from backup on Apple Configurator 1.7

Question

Disable iOS Update when preparing devices from backup on Apple Configurator 1.7

Hi,

I am preparing a large number of iPads and I have been using Apple Configurator for a long time now. Since Apple Configurator 1.7 i am encountering one particular issue.

But with this new version I am having some problem with the Update iOS feature...

In previous versions, when I would prepare iPads by restoring it from a single back-up, I could disable the Update iOS. As you can see in the following screenshots, when preparing an unsupervised iPad, I can choose Never Update Device, this happens when I do not restore a backup.

But when I restore a back up, I can no longer have the option to Never Update the Device...

How can I restore a backup to an ipad without updating an iPad to the latest iOS version?

Posted on Oct 27, 2014 11:41 AM

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Answer 1

May 3, 2015 4:13 AM in response to richadfromparis

I am looking for same functionality --Never update iOS-- but can't make it work in the Configurator.

I tried with a custom iOS selected & supervision switched on in the Prepare tab.

then in the Supervise tab "never update iOS" is available, and I applied that.

But starting the Ipad after the Configurator wizard makes it possible for the user to do a software update.

Bummer !

Did you manage to solve this?

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