Recently, my daughter misplaced her iPad mini. After a long search, we found it at home unharmed. However, I think I might have changed a setting through our shared Apple ID when it was missing but I can't figure out what or how. The iPad mini will not connect to our WiFi now, not even if I use my phone as a Hotspot. Help!
Thank you!
iPad Mini, iOS 7.0.4
Hello hokieflag92,
After reviewing your post, I have located an article that can help with Wi-Fi. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Troubleshooting Wi-Fi networks and connections
Resolution
Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
- Difficulty locating or connecting to a network
- Unexpected Wi-Fi signal strength or disconnects
- Inability to access the Internet
- Not automatically connecting to Wi-Fi when expected
Follow these steps to troubleshoot the above issues:
- Be sure you're in range of your Wi-Fi router (access point).
- Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
- Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
- Restart your iOS device.
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
- Tap
and Forget this Network.
- Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.- Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If the issue is still unresolved
Follow the steps below for the issue you're experiencing.
Unable to locate a Wi-Fi network
Unable to connect to a Wi-Fi network
Wi-Fi disconnects or signal strength is less than expected
Additional Information
- Find information on connecting to a Wi-Fi network.
- Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
- See recommended settings for configuring your Wi-Fi router for use with iOS devices.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
2 other points: 1. there is a fault with some of the iPad minis and it may need to be replaced. Take it to the Genius Bar and get them to check it. 2. On ours, there was a conflict with BlueTooth on. Turn bluetooth off and see if that helps! Weird I know but it worked here.
Turning off the bluetooth worked for me, too. 🙂
Ipad mini won't connect to WiFi
