My new iPad Air 2 has a small dent on back...

Question

Level 3

743 points

My new iPad Air 2 has a small dent on back...

Just received my new iPad Air today and after taking it out, laying it on a cleaning cloth, then boxing it up and taking it home, taking it out and laying it on a cleaning cloth, then putting on the front cover and carrying it back to work on top of my iPad 1 case, I looked at the back and saw a small dent. The shipping container was fine, the Apple box was fine, but the dent was there.

I could live with paying hundreds of dollars and receiving the iPad with a small dent. It does make it easier to identify if it gets stolen, but I am more concerned what is underneath the dent. Was any component damage by what caused the bump.

Is there anyone out there who could tell me what is under that areas of the iPad Air 2?

Thanks

iPad Air 2 WiFi, Cellular, iOS 8.1, 64GB, Gold, Dented from the factory

Posted on Oct 27, 2014 12:03 PM

Reply

Answer 1

Oct 27, 2014 12:05 PM in response to James Mol

Just take it back and get another one. Don't even try to figure anything else out!

Reply

Answer 2

James Mol Author

Level 3

743 points

Oct 27, 2014 12:18 PM in response to Star Traveler

They said to being it in and they will swap it out.

Thanks

Reply

Answer 3

Oct 27, 2014 12:25 PM in response to James Mol

Take it back I have returned mine today got a full Refund sound problem Viberates when playing music Very flimsy wouldn't have another one have iPad Air 1 in family That is the one I will get when I get another one. Also Wifi a bit hit and miss but works very well on other iPad & 2 iPhones All running iOS 8.1 Cheers Brian

Reply

Answer 4

James Mol Author

Level 3

743 points

Oct 28, 2014 6:09 AM in response to Briansyddall

I quite like the iPad Air 2, especially going from the original iPad, but I never had a Air 1 to compare it to.

I took mine back and they replaced it, transferred the sim and guided me through the initial setup. Came home and restored and all is working fine.

I have yet to have any wifi issues, and we have 4 WIFI networks here at work, but I know some will have problems with different issues as that is what usually happens on roll out.

Apple USA has done a fine job of taking care of the problems with my iPad order, some out of their control, like the 4 day overnight FedEx shipping, to the bump in the back that probably happened where they packaged it. They have rectified the problems and I am content.

Reply