Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store and I Tunes not openning

I have not been able to open the app store or I tunes since Oct 17, 14. Says I have no internet connection but I am on line.


This is the messages from the console:

2014-10-27 5:37:28.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:31.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:35.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:38.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:42.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:45.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:47.067 PM PhotoStreamAgent[197]: Connection failed. Error: Error Domain=kCFErrorDomainCFNetwork Code=-1001 "The request timed out." UserInfo=0x7fcc1066c120 {NSErrorFailingURLStringKey=https://p09-streams.icloud.com:443/1401080208/streams/getmetadata, NSLocalizedDescription=The request timed out., NSErrorFailingURLKey=https://p09-streams.icloud.com:443/1401080208/streams/getmetadata}

2014-10-27 5:37:47.067 PM PhotoStreamAgent[197]: MSSubscriber - 1401080208 Found temporary network error. Trying again later. Error: __NSCFError:

Domain : kCFErrorDomainCFNetwork

Code : -1001

Desc : The request timed out.

UserInfo: {

NSErrorFailingURLKey = "https://p09-streams.icloud.com:443/1401080208/streams/getmetadata";

NSErrorFailingURLStringKey = "https://p09-streams.icloud.com:443/1401080208/streams/getmetadata";

NSLocalizedDescription = "The request timed out.";

}

2014-10-27 5:37:49.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:52.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:56.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:37:59.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:03.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:06.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:10.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:13.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:17.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:20.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000

2014-10-27 5:38:24.000 PM kernel[0]: SMC::smcReadKeyAction ERROR TH0P kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800f899000


I hope this helps


Charlie

iMac, Mac OS X (10.7.4)

Posted on Oct 27, 2014 2:43 PM

Reply
3 replies

Oct 30, 2014 11:35 AM in response to BCJM

Hello Charlie,



The articles linked below detail a number of troubleshooting steps that can help restore your Mac's ability to connect to the iTunes and Mac App Stores.


Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368


OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required"
http://support.apple.com/kb/TS5202




Cheers,

Allen

App store and I Tunes not openning

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.