dmg or pkg file opens with no toolbar or sidebar?

I have the finder set with toolbar and sidebar showing. But every time I open a dmg or pkg to instal something, the finder opens a new "window" (tab) and there is no Toolbar or Sidebar. I have to click on show toolbar and then click on show sidebar (sometimes 2x).


Having the sidebar always open, allows a quick drop into the Applications folder. it used to be that way in past OS. How can I set that?

Posted on Oct 27, 2014 5:15 PM

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5 replies

Oct 29, 2014 12:28 PM in response to linda2009

You are welcome.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

Isolating an issue by using another user account

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.

Safe Mode - Mavericks


Safe Mode - About

Oct 28, 2014 12:04 PM in response to linda2009

Do a backup.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.finder.plist. Move the .plist to your desktop.


Re-launch Finder by restarting and test. If it works okay, delete the plist from the desktop.


If the same, return the .plist to where you got it from, overwriting the newer ones.


Thanks to leonie for some information contained in this.

Oct 28, 2014 4:12 PM in response to Eric Root

Oh thanks for a reply, Eric.

Tried your suggestions. Nothing changes.


It only happens when I open a dmg or pkg or other install type file or disc. Usually it's the window that opens after I run the dmg. There's a new window with the app file, but no easy way to copy to applications. I been testing lots of different install dmg. Some are nicer, because they have the Applications folder icon right there in the window so easy copy over, even though there is no toolbar or sidebar.


Does not happen when I open a Finder Tab or Window. And it just started in Mavericks which I just installed within the last two days. At least it's not like something is crashing. Just an annoyance. Thought maybe there was a new (to me) setting I was missing.

Oct 29, 2014 10:30 PM in response to Eric Root

Thanks again, Eric. This is a brand new install (migration) of Mavericks. I also get this on the other machine that I just upgraded to Mavericks.


I don't use "back to my mac" - this is the first I've seen it! lol.


Got some stuff on the computer burner so to speak, so I'll try your safe boot suggestion after that. I'll get back with you.


I appreciate your time. If the safe boot suggestion doesn't change anything, I'll probably give up and just work around it. Got to pick our battles, right?


I'll post an update.

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dmg or pkg file opens with no toolbar or sidebar?

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