HT203512: iCloud: Account troubleshooting
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Q: I AM TRYING TO CHANGE MY PASSWORD ON MY ACCOUNT BUT CANT REMEMBER THE ANSWER TO ONE OF THE SECURITY QUESTIONS, HOW DO I RESOLVE TH ... I AM TRYING TO CHANGE MY PASSWORD ON MY ACCOUNT BUT CANT REMEMBER THE ANSWER TO ONE OF THE SECURITY QUESTIONS, HOW DO I RESOLVE THIS? more
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Helpful answers
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Oct 27, 2014 9:46 PM in response to johnnymorrisonby Niel,You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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