HT203512: iCloud: Account troubleshooting

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johnnymorrison

Q: I AM TRYING TO CHANGE MY PASSWORD ON MY ACCOUNT BUT CANT REMEMBER THE ANSWER TO ONE OF THE SECURITY QUESTIONS, HOW DO I RESOLVE THIS?

I AM TRYING TO CHANGE MY PASSWORD ON MY ACCOUNT,BUT CANT REMEMBER ONE OF THE SECURITY QUESTIONS ON MY ACCOUNT. HOW DO I RESOLVE IT?

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Posted on Oct 27, 2014 9:37 PM

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Q: I AM TRYING TO CHANGE MY PASSWORD ON MY ACCOUNT BUT CANT REMEMBER THE ANSWER TO ONE OF THE SECURITY QUESTIONS, HOW DO I RESOLVE TH ... more

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  • by Niel,

    Niel Niel Oct 27, 2014 9:46 PM in response to johnnymorrison
    Level 10 (312,870 points)
    Mac OS X
    Oct 27, 2014 9:46 PM in response to johnnymorrison

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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