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by Carolyn Samit,Oct 28, 2014 3:28 AM in response to Richiecole444
Carolyn Samit
Oct 28, 2014 3:28 AM
in response to Richiecole444
Level 10 (124,814 points)
Apple MusicHi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.