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iOS 8.1 .. have some photos marked as hidden, but now I can't delete them. I can either hide or unhide, but the delete option is missing. How do I get them off my phone? I have tried browsing the phone's file system but don't see these photos anywhere.
iPhone 6, iOS 8.1
Apple claims they were 'phantom' images. In an index or table, but not actually in the file system. Had to backup and restore to remove. Somewhat of a pain. Hope they get that fixed up.
Apple claims they were 'phantom' images. In an index or table, but not actually in the file system. Had to backup and restore to remove. Somewhat of a pain. Hope they get that fixed up.
Were these photos synced via iTunes from your computer?
Photos synced via iTunes cannot be deleted directly from the device. They can only be removed via iTunes sync.
Scroll down to the To delete synced photos and videos from your device section
Axeman1020 - no they were taken with the camera.
When you select the photo, you do not have a trash can icon on the bottom right?
No, I do not. I did... and they were deleted. I even deleted them from the Recently Deleted folder, but seems like there is some bug with hidden photos. Because i can only hide/unhide or copy them. can't favorite them or delete.
That is strange. I am not experiencing that.
Try this:
Quite all apps: Double tap the Home button and swipe the app preview page up for each open app
then
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
That did not change anything. I think I will call apple support.
Thanks for the update.
I suspected that was the case.
That is why I suggested you close everything out and reset.
I was hoping the reset would do the trick but apparently you needed to restore.
Glad you got it sorted out.
I saved a picture to my camera roll, held the pic until I got the "hide" option, hid the picture. It goes into the hidden album, but still shows up in the "recently added" album. If I delete it from there, it deletes from the hidden album too. Am I doing something wrong?
OK PEOPLE! I SPENT 3 HOURS WITH CUSTOMER SERVICE PLUS 2 HOURS OF PERSONAL FRUSTRATION WITH THIS PROBLEM, BUT THEN I FINALLY FIXED IT!
Go and download iFunBox for your computer, then open your phone up to see the files. Bam, they finally popped up (it was 4 GB of lost space for me) and I was able to delete it through this app! Hope this helps!
I'd tried but it doesn't worked it out. I'd tried to reset the iPhone, and again nothing happens, but After the reset I select one photo from hidden album and choose to show it, the photo came out from album but it doesn't appeared in ano place. Simply vanished! Like magic....
Hi Jack there was another thread that I can't find now - SG Yoho solved the problem with a work around - didn't cost anything, didn't have to download anything.
(it said 0 photo's in my deleted folder but when I opened the folder I had 3,075 photo's and a bunch of video's in that folder (again even though it said 0). I had to do this three times going back a few months at a time until I had it cleaned up.
Big thank you to SG Yoho!
I had 5G of photos stuck on 3 devices for several years and funbox was the only way to get it off.
I suppose they are trying hard to corner you into apple products but it is having the reverse effect.
This might be too late but I had the same problem...this is what worked for me:
-Settings
-General
-Date & Time
-Removed the "Set Automatically" and then you can manually enter a date.
Set the date for about 3 years ago. eg. Sept 5, 2012
-Then go to Photos
-Albums
-Recently Deleted- Now you will find lots of photos that never were really deleted and are still taking up space on your phone!
-Select
-"Delete All"
-Return to Settings- General- Date & Time and change back to "Set Automatically"
This should delete the photos and free up space.
I even went to the Genius Bar and they couldn't find the photos. I found this solution in a Support Community thread.
It's worked. Thank you.
can't delete hidden photos
