phone keeps crashing - wont stay on

My daughters iphone 5 won't stay on - it keeps shutting down. We bought a new battery a few months ago which seemed to fix it whilst it was an intermittant problem, but now it is a constant - might get 5 mins occassional sporadic use and then it shuts down again.

iPhone 5, iOS 8.1

Posted on Oct 28, 2014 6:33 AM

Reply
1 reply

Oct 31, 2014 6:57 AM in response to killaney54

Hello killaney54,


Thanks for using Apple Support Communities.


To troubleshoot this issue where the iPhone is unexpectedly power off, please follow the steps below.



iOS: Device unexpectedly restarts, displays Apple logo, or powers off


Take care,

Alex H.

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phone keeps crashing - wont stay on

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