diannefromnottingham

Q: Unable to upload newest version iOS

I Have just purchased Microsoft office for my iPad but cannot download it because I don't have the latest version of iOS but I cannot upload version 8 cos I don't have enough space. I have tried deleting stuff but it is just not working.

iPad, iOS 7.1

Posted on Oct 28, 2014 9:21 AM

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Q: Unable to upload newest version iOS

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  • by Star Traveler,Helpful

    Star Traveler Star Traveler Oct 28, 2014 9:30 AM in response to diannefromnottingham
    Level 4 (1,612 points)
    Apple TV
    Oct 28, 2014 9:30 AM in response to diannefromnottingham

    I would be careful about how you go about updating, in order to avoid many of the problems others have had. For one thing, I would not do an install on top of your old system, but rather do a "clean system install" in order to get rid of your corrupted and garbage files in your old system. They can cause you problems and make your life on your iPad miserable.

     

    The first thing you should do is have your backups completed. It's preferable to have your backups done on your iTunes program on your computer, as that's the most complete. Be sure you understand what won't be backed up, so you can save them another way. Read the Apple Support documents on it.

     

    Then after that, use your iTunes program to reset your device to its factory default state, as a clean and fresh iPad, as if it came right out of the factory doors. Then you can restore your data from the backup you have on iTunes. The following are the Apple Support documents on what I just said.

     

    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

    https://support.apple.com/kb/HT5262

     

    Back up and Restore your iOS Device with iCloud or iTunes

    http://support.apple.com/kb/ht1766

     

    iTunes: About iOS Backups

    http://support.apple.com/kb/ht4946

     

    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

    http://support.apple.com/kb/ht4946

     

    iOS: Troubleshooting Encrypted Backups

    http://support.apple.com/kb/TS5162

     

    Use iTunes to Restore your iOS Device to Factory Settings

    http://support.apple.com/kb/ht1414