MrB20VT

Q: iPhone 6 constantly disconnecting from Audi MMI

My iPhone 6 constantly (and, it appears, randomly) disconnects from the MMI system in my 2013 A6. I updated the cable to the latest version (genuine Audi) to see if this solved the issue but it continues to do so. I didn't have the problem with my iPhone 5 which I never bothered to upgrade to iOS 8, so I suspect it's an iOS 8 problem. I've tried multiple ways of connecting, phone off, connect, then switch on. Phone on, connect, MMI on etc. etc. to no avail. My current suspicion is it may be a charging issue as my phone was 100% charged this morning when I plugged it in, and everything worked fine but when I plugged in this evening (circa 45% charged) the constant disconnecting occurred again. It will connect, play a few seconds/minutes of a track, disconnect and then the process repeats.

iPhone 6, iOS 8.1

Posted on Oct 28, 2014 11:23 AM

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Q: iPhone 6 constantly disconnecting from Audi MMI

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  • by Martin Julius,

    Martin Julius Martin Julius Nov 1, 2015 11:23 AM in response to peterfromforch
    Level 1 (0 points)
    Nov 1, 2015 11:23 AM in response to peterfromforch

    I just got my brandnew audi a5 and have exactly the same problem with my iphone 6.

    Just hope that audi updates its mmi interface asap...

  • by mkummer,

    mkummer mkummer Nov 21, 2015 8:29 AM in response to Martin Julius
    Level 2 (289 points)
    Apple TV
    Nov 21, 2015 8:29 AM in response to Martin Julius

    I have exactly the same problem with my A1 and a new iPhone 6s - strangely enough it worked with my iPhone 6 w/o problems. I red in a Audi forum that disabling Hans Off on the iPhone should help.  I shall try out. But it is a shame that this problem could not be solved in more than one year!!!

  • by perplexed1000,

    perplexed1000 perplexed1000 Dec 31, 2015 9:00 AM in response to mkummer
    Level 1 (0 points)
    Dec 31, 2015 9:00 AM in response to mkummer

    Having same issue with the bluetooth linked to my 2012 Honda Civic Hybrid. Never had any issues with past iphones. In fact, I bought two iphone 6S Plus phones and only one of them is having an issue.Going down the road trying to have a conversation via bluetooth and it keeps disconnecting and you have to grab the phone and talk until it connects again. I have deleted and relinked connections and that has not fixed it.

  • by imanve,

    imanve imanve Jan 16, 2016 10:00 AM in response to MrB20VT
    Level 1 (4 points)
    Jan 16, 2016 10:00 AM in response to MrB20VT

    Guys after few months trying to fix this issue, i finally discover whats going on with this, I fixed it with an Extender Lightning Cable, few of the comments I was reading here were wright that if battery is high you have less problem, but it seems there is another problem with apple certified chips of the mmi adapter, with the extender all problems are fixed because the iPhone is trusting in the extender certified chip instead of the mmi adapter certified chip, and is never disconnecting in any battery level or situation, browsing and art cover working plus I have to mention I never update the MMI Firmware.

    I tested with iPhone 6S IOS 9.1 on A6 MMI 3G+ and VW Touareg RNS850, with 4F0051510AL MMI Adapter + Ligthning Extender Cable (Photo Attached)(You can find it in most of electronic web shops as amazon or ebay... be sure is for audio/video/data as well for full working)

    81Tnqx8PjyL._SL1500_.jpg

  • by backofen04,

    backofen04 backofen04 Jan 20, 2016 2:12 AM in response to MrB20VT
    Level 1 (0 points)
    Jan 20, 2016 2:12 AM in response to MrB20VT

    hey guys, i have the same problem with my 2015 A4 with mmi 3g+ and the iphone 6. got the C-Kabel. I ordered the L-Version now to check if that will work.

  • by backofen04,

    backofen04 backofen04 Jan 25, 2016 2:20 AM in response to backofen04
    Level 1 (0 points)
    Jan 25, 2016 2:20 AM in response to backofen04

    did not help. will no try the extender cable...

     

    thanks audi.

  • by imanve,

    imanve imanve Jan 25, 2016 2:23 AM in response to backofen04
    Level 1 (4 points)
    Jan 25, 2016 2:23 AM in response to backofen04

    but which one are you using?? for me is working 100% in two different cars in any battery level...

  • by backofen04,

    backofen04 backofen04 Jan 25, 2016 2:59 AM in response to imanve
    Level 1 (0 points)
    Jan 25, 2016 2:59 AM in response to imanve

    its the 4F0051510AL

  • by imanve,

    imanve imanve Jan 25, 2016 3:07 AM in response to backofen04
    Level 1 (4 points)
    Jan 25, 2016 3:07 AM in response to backofen04

    and even thought with the AL didn't you achieve to hear any music or establish any connection for few secs? if you achieve a partial connection you solve the problem with the extender cable I mention in a previous comment. If not, go to dealer and complain...

  • by backofen04,

    backofen04 backofen04 Jan 25, 2016 3:15 AM in response to imanve
    Level 1 (0 points)
    Jan 25, 2016 3:15 AM in response to imanve

    yeah that's what i will do. just ordered an extender cable.

     

    btw: it's impossible to use your phone via bluetooth while it's connected to the ami right? so i can't use my hands-free stuff? the whole system is a mess and totally wrongheaded imo.

  • by imanve,

    imanve imanve Jan 25, 2016 3:18 AM in response to backofen04
    Level 1 (4 points)
    Jan 25, 2016 3:18 AM in response to backofen04

    you can still use for bluetooth calls and phone stuff of course while you are connected with cable to mmi

  • by giedreIRL,

    giedreIRL giedreIRL Feb 16, 2016 2:01 AM in response to imanve
    Level 1 (0 points)
    Feb 16, 2016 2:01 AM in response to imanve

    The extension lead worked like a charm!! Thank you so much!!!

  • by backofen04,

    backofen04 backofen04 Feb 16, 2016 2:07 AM in response to giedreIRL
    Level 1 (0 points)
    Feb 16, 2016 2:07 AM in response to giedreIRL

    worked for me too

  • by imanve,

    imanve imanve Feb 16, 2016 3:27 AM in response to giedreIRL
    Level 1 (4 points)
    Feb 16, 2016 3:27 AM in response to giedreIRL

    Im happy that it worked for both of you, it seems we achieved the key for make this working, but is so disappointing that Apple and VAG Group (audi, volkswagen, skoda, seat...) release this cable in "half working mode" and users go crazy trying and trying...

  • by Stotty8,

    Stotty8 Stotty8 Mar 7, 2016 11:42 PM in response to imanve
    Level 1 (0 points)
    Mar 7, 2016 11:42 PM in response to imanve

    I Bought a cable from Amazon and still get the same problem .

     

    Can anyone send a link to the cable that works?

     

    Thanks in advance

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