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Helpful answers
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Oct 29, 2014 6:44 AM in response to CMgygby Briansyddall,Hi Try a Reboot Press & hold power button & menu button hold both down until you see Apple Logo But sometimes it gives iPad boost to Reset to Factory Setup It' gets rid of any bugs You just need to back up to it cloud first And use the same Apple ID & password after Restore. Cheers Brian
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Oct 29, 2014 7:40 AM in response to CMgygby Star Traveler,Do a reset to factory default if nothing else works for you. This will clean out everything and reset things back to factory default, which wouldn't be a bad idea anyway, even if a person had no problems at all. It's just a way to get your iPad fresh and clean and the operating system in perfect condition.
If you want your iCloud Backup to include your photos, you need to turn OFF "iCloud Photo Library" in your settings (for iCloud). And then you need to delete the library too (in the cloud, that is, not photos on your iPad). When you do that, you will have to do an iCloud backup again, and you may find it will fail. If that happens, you'll need to delete your iCloud Backup and do it over again.
After you get your backups in order (and do an iTunes backup, as it's more complete), then you can do the factory default reset, using your iTunes program. The links below will give you more information ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
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Oct 29, 2014 8:04 AM in response to Star Travelerby CMgyg,Looks like I'd better do that then. Thanks.