Flashback malware

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Flashback malware

Hi all

The problem:

after upgrading to OS X Yosemite most apple app has topped working, Safar, App store, Terminal, Facetime and many other apps, however iTune still working working fine.

The Symptoms:

whenever I try to open one of the above listing app, the app icon bounce once in the docking bar, background screen flash for quick and the menu bar for the app appear for a very short period then the application stop without giving an error message.

What I did:

I searched a lot in the internet and I find that's called "Flashback malware" however apple has released a tool to remove it in April 13 2013, I downloaded and installed the tool, but nothing happened even after restart.

Solution:

PLEASE SOME ONE HELP!

MacBook Air, OS X Yosemite (10.10)

Posted on Oct 29, 2014 6:59 AM

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Answer 1

Oct 29, 2014 7:03 AM in response to aelamin

Reinstall OS X via the recovery disk.

Barry

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Answer 2

aelamin Author

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Oct 29, 2014 7:08 AM in response to Barry Hemphill

Hi Barry!

How to create the recovery disk?

I boot my mac while pressing "CMD + R" but it boot normally.

I boot my mac while pressing only "CMD" but no recovery disk appear, I can see only one disk in the menu.

Thanks

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Answer 3

Oct 29, 2014 9:06 AM in response to aelamin

Cmd+R while restarting boots to the recovery disk.

Barry

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Answer 4

aelamin Author

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Oct 29, 2014 11:03 AM in response to aelamin

Thank you very much Barry!

Reinstalling OS X has solved the problem.

but I got a window says "To view this web content, you need to install the Java Runtime Environment."

I think the flashback malware will come again if I pressed "OK".

so how to get rid from this message ?

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Answer 5

Frogbat

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Oct 29, 2014 11:20 AM in response to aelamin

Java Runtime is something you can download from apple's web site. You won't find malware in files downloaded directly from apple and will not be the direct cause of future infections. To avoid malware you need to make sure you open files and software from trusted sources.

To download java and make sure it's coming from apple follow this link -

Java for OS X 2014-001

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Answer 6

aelamin Author

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Oct 29, 2014 11:38 AM in response to Frogbat

Thank you very much!

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Answer 7

mayudia

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Oct 31, 2014 7:26 PM in response to Frogbat

Unfortunately, my safari, mail, system information and terminal stops working after the installation of JavaForOSX2014 even fro mac secure site. Without this I can't open my adobe product, with this installed safari, mail, system information and terminal won't work...this is crazy

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Answer 8

Frogbat

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Nov 2, 2014 1:49 AM in response to mayudia

Try booting in safe mode.. when you restart or boot the mac, hold down the shift key, see if that makes a diff.

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