-
All replies
-
Helpful answers
-
Oct 29, 2014 7:02 AM in response to Oli_ohby Star Traveler,Many iPad 2 users have reported good results from resetting their device back to factory default condition, by using their iTunes program. Basically it turns out that many times people have corrupted files in their operating system and perhaps other files that are garbage files, that seem to cause some problems. What you'll be doing is updating with a "clean system install" and putting a "fresh system" on your iPad and getting rid of all the old files in your operating system. Installing an upgrade on top of an old system isn't always a good idea. Many people do it without problems, as I did with my later model, but it can also cause problems. I recommend a "clean system install" at least once a year, no matter if you have any problems or not. It's just a good idea to be operating with a "clean system".
Here are some Apple Support documents for doing your backups, so do understand how to do those, as it will make sure you save your data. An iTunes backup is preferable, so read up on that one. Then the last link in the list shows you how to do the clean system install with your iTunes program. As I said, many people have reported good results from it, but I can't know if it will definitely solve your problem, until you actually do it. But, as I also said, I would recommend that even if you had no problems at all ... :-) ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings