EpicBrian
Level 1 (0 points)

Q: Shipping address not working?

Hi everyone,

 

I'm currently using the Target app to use apple pay for an item I want shipped to me. When I press apple pay and use my fingerprint to process the transaction, it keeps coming up with a red exclamation point next to shipping address. It doesn't give any reasons why and I've re-entered the shipping address using 2 different locations and it still gives me the red exclamation point. I'm not sure what is wrong with the shipping address to not let the transaction process, but could it also be a bug? If anyone has any advice I appreciate it.

 

-Brian

Posted on Oct 29, 2014 7:50 AM

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EpicBrian

Q: Shipping address not working?

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  • by WiseJD,

    WiseJD WiseJD Nov 1, 2014 8:55 AM in response to EpicBrian
    Level 4 (1,666 points)
    Nov 1, 2014 8:55 AM in response to EpicBrian

    I am thinking that the Red Explanation Point is showing within the Target App as you try to complete your payment.  Could be it has nothing to do with Apple Pay, but is actually something missing from the Target App Shipping choices.  Are there choices, like Standard Shipping vs. Express Shipping, or are there other details needed within the Target Shipping data?   Sometimes there is something like a Bill To: which can need a "Same As..." even though this transaction will not be "Billed" other than via your Apple Pay linked Cr. Card.

     

    I can't think that the Target App cares if your Cr. Card linked address watches your Ship To address for the merchandise. 

  • by Xenolith,

    Xenolith Xenolith Nov 6, 2014 4:44 PM in response to WiseJD
    Level 1 (25 points)
    Nov 6, 2014 4:44 PM in response to WiseJD

    There are no other choices regarding shipping at the point in questions - only the shipping address.

  • by Xenolith,

    Xenolith Xenolith Nov 6, 2014 4:47 PM in response to EpicBrian
    Level 1 (25 points)
    Nov 6, 2014 4:47 PM in response to EpicBrian

    I've also contacted Target but had them only explain they don't support ApplePay in store IOW not even read my question. So, I'm not exactly expecting a lot from them at this point.

  • by johnv6,

    johnv6 johnv6 Jan 8, 2015 12:11 AM in response to EpicBrian
    Level 1 (0 points)
    Jan 8, 2015 12:11 AM in response to EpicBrian

    I also had the red exclamation point problem when attempting to use Apple pay in the Target app.  I found a solution that worked for me.

     

    The Target app showed the red exclamation due to the shipping address.  Since I was going to pick up from the store, the shipping address in the Target app showed my phone number and email address from my phone's Passbook & Apple Pay "Transaction Defaults" (shown in iPhone Settings, then under Passbook & Apple Pay).  I noticed everything looked correct with my email address and phone number.  However, I noticed the phone number had a 1 in front of the area code.  Example 1 (xxx) xxx-xxxx.


    I went into my Contacts, removed the 1 from before the area code of the phone number.  Went back into the Passbook & Apple Pay settings, touched the phone number, then it gave me options of various phone numbers from my personal contact info from Contacts.  I chose the phone number I edited (the one in which I removed the 1 from before the area code).


    I then exited the phone Settings, went back to the Target app, attempted the purchase again, and it succeeded.

     

    What I concluded from this?  The default info in Passbook & Apple Pay is very picky about how it is formatted.  A minor formatting issue (like the 1 in front of the area code of my phone number) caused my initial attempt to purchase in the Target app to fail.