Perhaps something here will help you: iOS: If you can't back up or restore from a backup in iTunes
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Usually this error means that there is an error in the backup that is causing it to be rejected by the phone's restore processes. My company has a program that repairs the errors in backups like this so that they will restore in iTunes. You can check it out here:
http://deciphertools.com/download-decipher-backup-repair.html
I hope the tool helps someone who finds this post!
(Note: As I mentioned, I work for the company whose website I am linking to. So, I stand to benefit, financially or otherwise, from the recommendations I am making.)
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