I have 2 people in my contacts that I'm unable to text. The SEND button does not respond

I Have 2 contacts that I'm unable to text to. The SEND button does not respond. Other contacts will send message.

iPad Mini

Posted on Oct 29, 2014 11:38 AM

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3 replies

Nov 1, 2014 11:58 AM in response to Gaylene1949

Hi Gaylene1949,


So the issue is isolated to two contacts only.


There are a couple sections in this article for troubleshooting contact specific issues.


iOS: Troubleshooting Messages

If you still can't send or receive an iMessage, follow these steps


  1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
  2. Make sure that the contact you're trying to send a message to is registered with iMessage.
  3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
  4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.

and

If you still can't send or receive SMS, follow these steps


  1. Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
  2. Make sure that you're using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
  3. If you're using a "Pay as you go" SMS plan, make sure it has enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
  4. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
  5. If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the contact.

Thank you for using Apple Support Communities.

Nubz

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I have 2 people in my contacts that I'm unable to text. The SEND button does not respond

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