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Airdrop unresponsive

Set up Yosemite on my iMac and MacBook Pro - no problems. Now I just discovered that Airdrop is completely dead on both. They cannot find each other. Had no problems whatsoever with Mavericks and cannot find any guide for solving this. Sharing is also a problem but that seems to just come and go for no reason I can see. Right now I have been using iCloud Drive and DropBox for everything but miss Airdrop - it was just so convenient. Do I have to wait for a patch or is it fixable? Thanks.

iMac, OS X Yosemite (10.10), 3.4 GHz Intel Core i7 32 GB RAM

Posted on Oct 29, 2014 1:42 PM

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5 replies

Nov 1, 2014 1:19 PM in response to OldLehrer

Hey OldLehrer,


I see that you may be experiencing some issues when attempting to use AirDrop. Here is an article with some information for you that will help you address these issues:


Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices

http://support.apple.com/kb/HT6510

Don't see who you're looking for?

When you select AirDrop, OS X looks for other Mac computers and devices that are nearby that also use AirDrop. If you don't see someone in the AirDrop window, here are some things to check.

Preventing senders

You can prevent people you don't know from sending you files, or you can allow everyone. If you don't see a recipient in the AirDrop window, they might only accept files from people who in their Contacts list. Ask them to add you in their Contacts app, or have them select the option "Allow me to be discovered by: Everyone" in the AirDrop window.

Sending files to and from an older Mac

If a Mac you're using with AirDrop was manufactured before 2012, you can send and receive files with other Mac computers.

User uploaded file

  1. On the sending Mac, click "Don't see who you're looking for" in the AirDrop window.
  2. Select the option to "Search for an Older Mac."
  3. On the receiving Mac, open a new Finder window and click AirDrop in the sidebar.

Tips for sending files

  • Make sure Wi-Fi and Bluetooth are enabled on your Mac and your iOS device. Although you don't have to connect to a specific network, Wi-Fi needs to be on to send and receive files using AirDrop.
  • Move your devices closer together. AirDrop is designed to work within a range of approximately 30 feet (9 meters). If you need to send a file to someone farther away, consider using File Sharing, iCloud, or email instead.
  • If you're using a firewall on your Mac, you won't be able to receive AirDrop files if you have enabled "Block all incoming connections" in the Security & Privacy pane of System Preferences.
  • Make sure your devices meet system requirements for AirDrop.

System Requirements

To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.

In order to transfer files between a Mac and and an iPhone, iPad or iPod touch, your iOS device needs iOS 7 or later installed and your Mac needs to be a 2012 or later model. To transfer files between two Mac computers, you need one of the Mac models listed below and OS X Lion or later.

  • MacBook Pro (Late 2008 or newer)*
  • MacBook Air (Late 2010 or newer)
  • MacBook (Late 2008 or newer)*
  • iMac (Early 2009 or newer)
  • Mac Mini (Mid 2010 or newer)
  • Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)

*The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.

For help identifying your Apple product, choose About This Mac from the Apple menu, or refer to the Apple Support website.

Thanks for coming to the Apple Support Communities!


Cheers,


Braden

Nov 1, 2014 3:46 PM in response to braden85

Thanks - I had seen that article but I was in compliance with everything, and as I said, it was working effortlessly on Mavericks. My laptop version does not have a choice below the blue icon to select "everyone". It does appear on the iMac however. I can't seem to find anyway of trashing Airdrop preferences or the like. My laptop looks like this:


User uploaded file


Maybe if I reinstalled everything it would set up properly.

Nov 6, 2014 2:28 AM in response to braden85

Thanks again. It makes me think that I must be the only one with this AirDrop situation. I did in fact call Apple Support but they were unable to solve my problem, and in the middle of things I was disconnected but no one called back so I just let it lie. There seems to be an upgrade coming soon so I shall see what that brings. Right now I am more concerned about the audio problems with FaceTime which I use more than AirDrop. Hope that issue can be resolved as well. At least I am not alone there!

Nov 11, 2014 3:26 PM in response to OldLehrer

You are not alone with your Airdrop problem. I've always had this problem with Airdrop. It's so frustrating I wish they would not advertise it as a great feature of the Mac OS because whether in Mavericks or Yosemite, I have had Airdrop working on and off. Mostly off. Yesterday my MacBook Air (mid 2013) and my MacBook Pro (mid-2009) could find each other. I had to click on "search for older macs" on the MacBook Air. Today, they could not find each other. I also tried using Airdrop with my MacBook Air and a friend's MacBook Air yesterday. Initially, it was working. When I tried it again, it wouldn't. I resort to emailing my stuff or using a USB drive. Airdrop always fails me.

Airdrop unresponsive

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