inmana3149

Q: iCloud keychain asks to verify my security code...

Hi everyone!

 

I just switched all my info from one iPhone to another, and when I try to turn on Keychain, it asks me to enter in a four digit PIN, and then says it will send a verification code to 1(XXX)XXX-XX38, which is no longer a phone number I have. I have looked everywhere to see if any of my Apple information still has that old number listed as a way to contact me (obviously through text). Everywhere has my newest number, obviously including the phone that I'm working on. I'm not really sure where I could change this information that I don't know where is listed.

 

Thanks for the help!

Amanda

iPhone 5s, iOS 8.1

Posted on Oct 29, 2014 3:35 PM

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Q: iCloud keychain asks to verify my security code...

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  • by randers4,

    randers4 randers4 Oct 29, 2014 3:40 PM in response to inmana3149
    Level 9 (62,874 points)
    Oct 29, 2014 3:40 PM in response to inmana3149

    If you have a device or Mac that has iCloud keychain set up on it, you can change the number as follows:

     

    • In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
    • In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.

     

    If you don't have access to a device with your iCloud keychain set up on it, you'll have to contact Apple support to verify your identity and get help completing the setup and changing the number: http://www.apple.com/support/icloud/contact/.