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add_happiness
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Q: Why is my album cover image not displaying on my ipod touch (5th gen) , but is available on my mac book pro?

I have an an ipod touch 5th gen. IOS8.1

Recently new songs that I download from the iTunes store does not have an image for the cover instead it shows the singer's name in grey, the image. Is there something wrong when I sync my device? I've tried re-syncing my library, but nothing is working.

 

Thank you in advance.

 

Grace

iPod touch (5th generation), iOS 8.1

Posted on Oct 30, 2014 1:26 PM

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Q: Why is my album cover image not displaying on my ipod touch (5th gen) , but is available on my mac book pro?

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  • Helpful answers

  • by lllaass,Helpful

    lllaass lllaass Oct 30, 2014 1:32 PM in response to add_happiness
    Level 10 (190,692 points)
    Apple Watch
    Oct 30, 2014 1:32 PM in response to add_happiness

    That happens sometimes:

     

    - Unsync/delete all music and resync

    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

      - Restore to factory settings/new iOS device.