Q: trouble upgrading to ios 8.0

hello,
i have iPhone 5s ios 7.0.4 trying to update to ios 8.0, when i try to update with itunes it give me that error 3194 and when i try to restore manually using the ios firmware it does the same error, i have tried editing the HOST file but i'd not find it, also tried to remove itunes and its application and removing their whole folders and re installing and the problem still exist, i need some serious help here

iPhone 5s, iOS 7.0.4

Posted on Oct 31, 2014 1:40 AM

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Q: trouble upgrading to ios 8.0

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by mario49,

mario49 Nov 2, 2014 2:42 PM in response to Shady_
Community Specialists

Nov 2, 2014 2:42 PM in response to Shady_

Hi Shady_,

Thanks for the question. Based on what you stated, it seems like you are getting an error when trying to update. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Resolve iOS update and restore errors - Apple Support
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.

Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
Restore or update on another computer
Try to restore or update on another computer with a different Internet connection. This will help rule out other issues on your computer that might stop iTunes from communicating with the update server.

Thanks for using Apple Support Communities.
Cheers,
Mario
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Q: trouble upgrading to ios 8.0

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by mario49,

Restore or update on another computer

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