Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Black screen with music icon

I've installed my Apple TV yesterday and works just fine, but today when I tried, the device turned on with a black screen and the music icon (the red one) and a white cable from the Apple TV to the music icon. I have no idea what these means and any thing that I try to do with the remote doesn't work, after a while the screen desappears and stay all black on the HDMI channel. What's wrong?! I already tried to disconnect and connect again but the screen reappears!User uploaded file

Apple TV

Posted on Oct 31, 2014 2:53 PM

Reply
1 reply

Black screen with music icon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.