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kodak printer not recognized

Since upgrading to yosemite I find that my Kodak printer no longer functions through my mac. Any idea why it worked fine with maverick?

Posted on Oct 31, 2014 7:24 PM

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2 replies

Nov 3, 2014 12:26 PM in response to bob weiss 64

Hello there bob weiss64,


If your printer is not working correctly with your Mac after upgrading to Mac OS X 10.10, I would use the troubleshooting in this article to help resolve the issue:


Troubleshooting printer issues in OS X - Apple Support

USB printers and Bonjour-enabled network printers

Follow these steps until the issue is addressed:

  1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
  2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
  3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
  4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
  5. Delete the affected printer, then add the printer again.

If the issue persists, try these additional steps:

  1. Reset the printing system, then add the printer again.
  2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
  3. Contact the printer vendor or visit their website for further assistance.


Note: If your printer is wireless-capable, you should first add the printer to your network. Use the printer's control panel, or temporarily connect the printer to your Mac via USB. For more details, see this article.


Thank you for using Apple Support Communities.

All the very best,

Sterling

kodak printer not recognized

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