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Yosemite my dock won’t show up

I’ve tried changing dock positioning in System Preferences, but nothing helps. If I install in as a guest, the dock works fine, but under my user name it simply is not there. In addition, when I try to open the Applications folder, it appears blank with a spinning timer that never stops. So without a dock and without an Applications folder, the only way I can access applications is by searching for them. Help!

Keynote 09-OTHER, Mac OS X (10.7.2)

Posted on Nov 1, 2014 5:30 AM

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Question marked as Top-ranking reply

Posted on Nov 1, 2014 10:28 AM

Back up all data before proceeding.

Step 1

In the Finder, hold down the option key and select

Go Library

from the menu bar. From the Library folder, move the following item to the Trash, if it exists:

Application Support/Dock

and move the following items to the Desktop (again, some may not exist):

Preferences/ByHost/com.apple.dock.*.plist

Preferences/com.apple.dock.db

Preferences/com.apple.dock.plist

Here, * stands for a long string of letters and numbers.

Log out or restart the computer and test. If you still have the issue, put the items on the Desktop back where they came from and go to Step 2. Otherwise, delete the items.

Step 2

Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.

Safe mode is much slower to start up than normal.

When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t start in safe mode. In that case, ask for instructions.

1 reply
Question marked as Top-ranking reply

Nov 1, 2014 10:28 AM in response to kgdesign

Back up all data before proceeding.

Step 1

In the Finder, hold down the option key and select

Go Library

from the menu bar. From the Library folder, move the following item to the Trash, if it exists:

Application Support/Dock

and move the following items to the Desktop (again, some may not exist):

Preferences/ByHost/com.apple.dock.*.plist

Preferences/com.apple.dock.db

Preferences/com.apple.dock.plist

Here, * stands for a long string of letters and numbers.

Log out or restart the computer and test. If you still have the issue, put the items on the Desktop back where they came from and go to Step 2. Otherwise, delete the items.

Step 2

Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.

Safe mode is much slower to start up than normal.

When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t start in safe mode. In that case, ask for instructions.

Yosemite my dock won’t show up

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